Information processing device, terminal device, information processing method, information output method, customer service assistance method, and recording medium
AssigneeNEC Corporation
InventorKazuyoshi WARITA
Life of this patent
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Abstract
An information processing device (210) comprises the following: an acquisition unit (211) for acquiring first information indicating a position; an identification unit (212) for identifying a target present within a prescribed range from the position, using the first information acquired by the acquisition unit (211); a generation unit (213) for generating second information relating to the target identified by the identification unit (212), using third information indicating the movement history of the target; and an output unit (214) for outputting the second information generated by the generation unit (213).
Claims18
A customer service assistance method comprising:
- acquiring, from a terminal device held by a store clerk, location information that indicates a location of the terminal device in a store;
- identifying a customer who is present in a predetermined range from the location in the store, using the location information and flow line information that indicates a movement history of the customer in the store;
- generating customer service information relating to the identified customer, using the flow line information;
- and
- outputting the generated customer service information to the terminal device.
An information processing device comprising:
- at least one memory storing instructions;
- and
- at least one processor configured to execute the instructions to perform:
- acquiring first information that indicates a location;
- identifying, using the first information, an object that is present in a predetermined range from the location;
- generating second information relating to the identified object, using third information that indicates a movement history of the object;
- and
- outputting the generated second information.
A non-transitory recording medium recording a program causing a computer to execute:
- acquisition processing of acquiring information that is information generated using a movement history of an object present in a predetermined range from a location of a terminal device or a user of the terminal device and relates to the object;
- and
- output processing of outputting the acquired information and the object in association with each other.
-21. (canceled)
Dependencies are inferred from the claim text.