System, method and computer product for classifying user expertise
AssigneeInternational Business Machines Corporation
InventorsAna Paula Appel, Victor Boa Juliani, Andre Gama Leal, Claudio Santos Pinhanez, Marcela Megumi Terakado
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Abstract
A user expertise classifying method, system, and computer program product, include analyzing an input by a user based on at least one of vocabulary, orthography, and grammar of the user input, processing user background data obtained from a database, and calculating an expertise score of the user based on the analyzed user input and the processed background data.
Claims3
A computer-implemented user expertise classifying method, the method comprising:
- calculating an expertise score of a user for a specific topical domain based on an analyzed user input and a processed background data;
- and
- adjusting a chat bot for the specific topical domain to interact with the user based on the expertise score.
A computer program product for user expertise classifying, the computer program product comprising a computer-readable storage medium having program instructions embodied therewith, the program instructions executable by a computer to cause the computer to perform:
- calculating an expertise score of a user for a specific topical domain based on an analyzed user input and a processed background data;
- and
- adjusting a chat bot for the specific topical domain to interact with the user based on the expertise score.
A user expertise classifying system, said system comprising:
- a processor, and
- a memory, the memory storing instructions to cause the processor to:
- calculating an expertise score of a user for a specific topical domain based on an analyzed user input and a processed background data;
- and
- adjusting a chat bot for the specific topical domain to interact with the user based on the expertise score.
Dependencies are inferred from the claim text.