Machine learning for dynamically updating a user interface
AssigneeOptum Services (Ireland) Limited
InventorsPeter Cogan, Lorcan B. Mac Manus, Conor Breen
Life of this patent
Estimating the term…
Abstract
Methods, apparatus, systems, computing devices, computing entities, and/or the like for using machine-learning concepts to determine predicted recovery rates/scores for claims, determine priority scores for the claims, and prioritizing the claims based on the same, and updating a user interface based at least in part on the prioritization of the same.
Claims21
A computer-implemented method for dynamically updating a user interface, the method comprising:
- receiving, by one or more processors, a first claim in real-time for electronic storage in an open claim inventory;
- determining, by the one or more processors, a predicted recovery score for the first claim using one or more machine learning models, the predicted recovery score indicative of the likelihood that the corresponding claim is recoverable;
- determining, by the one or more processors, a priority score for the first claim, wherein the priority score for the first claim is based at least in part on the predicted recovery score for the first claim and a first recoverable amount for the first claim;
- inserting, by the one or more processors, the first claim to a queue data structure, wherein the data structure (a) is associated with a first plurality of claims, and (b) comprises an indication of the priority score for first claim and respective priority scores for the first plurality of claims;
- prioritizing, by the one or more processors, the first claim and the first plurality of claims into a second plurality of claims;
- and
- dynamically providing, by the one or more processors, an update to the user interface to display at least a portion of the second plurality of claims.
A computer program product comprising a non-transitory computer readable medium having computer program instructions stored therein, the computer program instructions when executed by a processor, cause the processor to:
- receive a first claim in real-time for electronic storage in an open claim inventory;
- determine a predicted recovery score for the first claim using one or more machine learning models, the predicted recovery score indicative of the likelihood that the corresponding claim is recoverable;
- determine a priority score for the first claim, wherein the priority score for the first claim is based at least in part on the predicted recovery score for the first claim and a first recoverable amount for the first claim;
- insert the first claim to a queue data structure, wherein the data structure (a) is associated with a first plurality of claims, and (b) comprises an indication of the priority score for first claim and respective priority scores for the first plurality of claims;
- prioritize the first claim and the first plurality of claims into a second plurality of claims;
- and
- dynamically provide an update to the user interface to display at least a portion of the second plurality of claims.
A computing system comprising a non-transitory computer readable storage medium and one or more processors, the computing system configured to:
- receive a first claim in real-time for electronic storage in an open claim inventory;
- determine a predicted recovery score for the first claim using one or more machine learning models, the predicted recovery score indicative of the likelihood that the corresponding claim is recoverable;
- determine a priority score for the first claim, wherein the priority score for the first claim is based at least in part on the predicted recovery score for the first claim and a first recoverable amount for the first claim;
- insert the first claim to a queue data structure, wherein the data structure (a) is associated with a first plurality of claims, and (b) comprises an indication of the priority score for first claim and respective priority scores for the first plurality of claims;
- prioritize the first claim and the first plurality of claims into a second plurality of claims;
- and
- dynamically provide an update to the user interface to display at least a portion of the second plurality of claims.
Dependencies are inferred from the claim text.