Server system, communication apparatus, control method, and communication system
AssigneeCanon Kabushiki Kaisha
InventorYu Tomioka
Life of this patent
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Abstract
The present invention offers a server system including a transmission unit configured to, based on error information acquired, transmitting audio notification information for causing an audio control device to audibly notify a user of information about an error occurring in a communication apparatus. Control is performed such that, in a case where a plurality of errors is occurring in the communication apparatus, based on the audio notification information transmitted, information about a first error from among the plurality of errors is audibly notified to the user by the audio control device, and information about a second error different from the first error from among the plurality of errors is not audibly notified to the user by the audio control device.
Claims20
A communication system including a communication apparatus and a server system, the communication system comprising:
- a first transmission unit configured to transmit error information about an error occurring in the communication apparatus;
- an acquisition unit configured to acquire the error information;
- a second transmission unit configured to transmit, based on the acquired error information, audio notification information for causing an audio control device to audibly notify a user of the information about the error occurring in the communication apparatus;
- and
- a control unit configured to perform control such that, in a case where a plurality of errors is occurring in the communication apparatus, based on the transmitted audio notification information, information about a first error from among the plurality of errors is audibly notified to the user by the audio control device, and information about a second error different from the first error from among the plurality of errors is not audibly notified to the user by the audio control device.
A method for controlling a communication system including a communication apparatus and a server system, the method comprising:
- transmitting, error information about an error occurring in the communication apparatus;
- acquiring the error information;
- transmitting, based on the acquired error information, audio notification information for causing an audio control device to audibly notify a user of the information about the error occurring in the communication apparatus;
- and
- performing control such that, in a case where a plurality of errors is occurring in the communication apparatus, based on the transmitted audio notification information, information about a first error from among the plurality of errors is audibly notified to the user by the audio control device, and information about a second error different from the first error from among the plurality of errors is not audibly notified to the user by the audio control device.
A server system comprising:
- an acquisition unit configured to acquire error information about an error occurring in a communication apparatus;
- a transmission unit configured to, based on the error information acquired, transmit audio notification information for causing an audio control device to audibly notify a user of the information about the error occurring in the communication apparatus;
- and
- control unit configured to perform control such that, in a case where a plurality of errors is occurring in the communication apparatus, based on the transmitted audio notification information, information about a first error from among the plurality of errors is audibly notified to the user by the audio control device, and information about a second error different from the first error from among the plurality of errors is not audibly notified to the user by the audio control device.
Dependencies are inferred from the claim text.