# US 2019/0377532 A1 · Systems, methods, and apparatus for wireless thermal printing for order fulfillment

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- Number: US 2019/0377532 A1
- Document ID: US20190377532A1
- Status: Published application
- Kind: A1
- Application number: 16/551,147
- Filed: 2019-08-26
- Published: 2019-12-12
- Earliest claimed: 2013-08-04
- Assignees: Chit Yes, LLC
- Applicants: Chit Yes, LLC
- Inventors: Wesley S. Garrison
- Web page: https://patentgrep.com/patent/US20190377532A1

## CPC

- G06F 3/1292: {Mobile client, e.g. wireless printing}
- G06K 15/028: {by thermal printers}
- G06F 3/1204: {resulting in reduced user or operator actions, e.g. presetting, automatic actions, using hardware token storing data}
- G06F 3/1206: {resulting in increased flexibility in input data format or job format or job type}
- G06F 3/1207: {resulting in the user being informed about print result after a job submission}
- G06F 3/1238: {Secure printing, e.g. user identification, user rights for device usage, unallowed content, blanking portions or fields of a page, releasing held jobs}
- G06F 3/1247: {by conversion to printer ready format}
- G06K 15/002: {Interacting with the operator}
- G06Q 30/0207: Discounts or incentives, e.g. coupons or rebates
- G06Q 30/0635: {replenishment orders; recurring orders}
- H04N 1/00355: {Mark-sheet input (sensing record carriers G06K7/00; character recognition G06V30/10; document-oriented image-based pattern recognition G06V30/40)}
- H04N 1/00363: {Bar codes or the like}
- G06F 3/1259: {Print job monitoring, e.g. job status}
- G06F 3/1288: {in client-server-printer device configuration}
- G06K 2215/0097: Printing on special media, e.g. labels, envelopes
- G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N)
- G06K: GRAPHICAL DATA READING (image or video recognition or understanding G06V); PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- H04N: PICTORIAL COMMUNICATION, e.g. TELEVISION

## Abstract

Systems, methods, and a printer apparatus using network-based communication over wireless networks, and provides for electronic response from the printer relating to order confirmation and fulfillment at the recipient printer, in communication to an order management coordinator or server. The printer provides an order output including at least one symbol representing an order, including order information. The printer is operable to broadcast a wireless communication signal for proximity marketing and order delivery coordination.

## Claims

### Claim 1

A method for order processing, management, and fulfillment comprising:
configuring an order fulfillment printer system located at an order fulfillment entity by the order fulfillment printer system scanning a unique configuration symbol;
the order fulfillment printer system broadcasting a wireless communication signal including identifying information for the order fulfillment printer system;
an order recipient server computer receiving a message from at least one customer device, wherein the message includes an order and the identifying information for the order fulfillment printer system derived from the wireless communication signal;
the order recipient server computer transforming the order into a digital representation of the order and transmitting the digital representation of the order over the network to the order fulfillment printer system located at the order fulfillment entity, wherein the digital representation of the order is provided solely by a unique order symbol, and wherein the unique order symbol corresponds to order information for the order;
the order fulfillment printer system receiving the digital representation of the order and automatically transforming the digital representation of the order to a printed order by automatically producing a printout of the order, wherein the printed order includes a printed representation of the digital representation of the order; and
upon completion of the order, the order fulfillment printer system scanning the unique order symbol to obtain present order data and transmitting the order fulfillment message to the order recipient server computer.

### Claim 2 (depends on 1)

The method of claim 1, wherein the wireless communication signal is a Bluetooth Low Energy (BLE) signal.

### Claim 3 (depends on 1)

The method of claim 1, further comprising offering an incentive via at least one application installed on the at least one customer device following a reception of the wireless communication signal at the at least one customer device.

### Claim 4 (depends on 3)

The method of claim 3, wherein the incentive includes a discount or coupon operable to be applied to the order.

### Claim 5 (depends on 1)

The method of claim 1, wherein the order information includes a content of the order and an identification (ID) of a customer associated with the order.

### Claim 6 (depends on 1)

The method of claim 1, further comprising providing a phone home button on the order fulfillment printer system to communicate with the at least one customer device.

### Claim 7 (depends on 1)

The method of claim 1, wherein the configuring further includes establishing a wireless operating mode, wherein the wireless operating mode is either WiFi or cellular.

### Claim 8 (depends on 1)

The method of claim 1, wherein the order fulfillment printer system includes an order fulfillment computer in network connection with a third-party printer, wherein the third-party printer automatically produces the printout of the order.

### Claim 9 (depends on 8)

The method of claim 8, wherein the automatically transforming the digital representation of the order to a printed order further comprises the server communication computer abstracting the order information before sending the printed order to the third-party printer.

### Claim 10

A method for order processing, management, and fulfillment comprising:
configuring an order fulfillment printer system located at an order fulfillment entity by the order fulfillment printer system scanning a unique configuration symbol;
receiving at an order recipient server computer a message including an order that was initiated and sent from a remote customer device over a network;
the order recipient server computer transforming the order into a digital representation of the order and transmitting the digital representation of the order over the network to the order fulfillment printer system located at the order fulfillment entity, wherein the digital representation of the order is provided solely by a unique order symbol;
the order fulfillment printer system receiving the digital representation of the order and automatically transforming the digital representation of the order to a printed order by automatically producing a printout of the order, wherein the printed order includes a printed representation of the digital representation of the order;
the order fulfillment printer system broadcasting a wireless communication signal including identifying information for the order fulfillment printer;
the order recipient server computer receiving a message from at least one device, wherein the message is associated with the order, and wherein the message includes the identifying information for the fulfillment printer derived from the wireless communication signal; and
upon receiving the message, the order fulfillment printer system scanning the unique order symbol to obtain present order data and transmitting the order fulfillment message to the order recipient server computer.

### Claim 11 (depends on 10)

The method of claim 10, wherein the unique order symbol identifies information about the order, including geolocation coordinates or an address for delivery of the order.

### Claim 12 (depends on 10)

The method of claim 10, wherein the entire order information for the order further includes payment information for the order.

### Claim 13 (depends on 10)

The method of claim 10, further comprising providing analytics for the order and/or a plurality of other orders, wherein the analytics are anonymized.

### Claim 14 (depends on 8)

The method of claim 8, wherein the analytics include percentages of deliveries or numbers of deliveries made within segments of a delivery area.

### Claim 15 (depends on 8)

The method of claim 8, wherein the wireless communication signal is a Bluetooth Low Energy (BLE) signal.

### Claim 16

A system for order processing, management, and fulfillment comprising:
an order fulfillment printer system located at an order fulfillment entity;
an order recipient server computer;
wherein the order fulfillment printer system is operable to be configured via scanning a unique configuration symbol;
wherein the order fulfillment printer system is operable to broadcast a wireless communication signal including identifying information for the order fulfillment printer system;
wherein the order recipient server computer is operable to receive a message from at least one customer device, wherein the message includes an order and the identifying information for the order fulfillment printer system derived from the wireless communication signal;
wherein the order recipient server computer is operable to transform the order into a digital representation of the order and transmit the digital representation of the order over the network to the order fulfillment printer system located at the order fulfillment entity, wherein the digital representation of the order is provided solely by a unique order symbol and the unique order symbol corresponds to order information for the order;
wherein the order fulfillment printer system is operable to receive the digital representation of the order and automatically transform the digital representation of the order to a printed order by automatically producing a printout of the order, wherein the printed order includes a printed representation of the digital representation of the order; and
wherein the order fulfillment printer system is operable to scan the unique order symbol to obtain present order data and transmit the order fulfillment message to the order recipient server computer.

### Claim 17 (depends on 16)

The system of claim 16, wherein the order fulfillment printer system is operable to adjust a wireless operating mode based on the scanning the unique configuration symbol.

### Claim 18 (depends on 17)

The system of claim 17, wherein the wireless operating mode is either WiFi, cellular 3G, cellular 4G, or cellular 5G.

### Claim 19 (depends on 16)

The system of claim 16, wherein the digital representation of the order further includes additional order symbols corresponding to elements of the order.

### Claim 20 (depends on 19)

The system of claim 19, wherein the fulfillment printer system is operable to initialize verification of a presence of each element of the order via scanning the unique order symbol or one of the additional order symbols.
