# US 2019/0356704 A1 · Methods and apparatuses for associating user identification information to chatbot capable frameworks > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 2019/0356704 A1 - Document ID: US20190356704A1 - Status: Published application - Kind: A1 - Application number: 16/412,669 - Filed: 2019-05-15 - Published: 2019-11-21 - Earliest claimed: 2018-05-16 - Assignees: Telia AB - Applicants: Telia Company AB - Inventors: Maria Jernström - Web page: https://patentgrep.com/patent/US20190356704A1 ## CPC - H04L 65/1073: Registration or de-registration - H04L 51/02: using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages - H04L 65/1069: Session establishment or de-establishment - H04L 65/1104: Session initiation protocol [SIP] - H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M) ## Abstract Embodiments herein relate to methods, a user equipment and a chatbot agent for associating/connection a user identification information to a chatbot capable framework user-specific identify. The method comprises: establishing a session with the chatbot agent over a chatbot capable framework, receiving a request to connect or associate the user identification information to the framework user-specific identity; providing the user identification information to the chatbot agent; receiving a message including information on the operator of the chatbot agent and further including the user identification information; and sending, to the chatbot agent, a confirmation message confirming that the user identification information be associated to the framework user-specific identity and further confirming that the user identification information be stored in a database of the operator. ## Claims ### Claim 1 A method performed by a User Equipment, UE, the method comprising: establishing a session with a chatbot agent over a chatbot capable framework; receiving, from the chatbot agent, a request to connect or associate a user identification information to a chatbot capable framework user-specific identity; providing the user identification information to the chatbot agent; receiving, from the chatbot agent, a message, the message including information on an operator of the chatbot agent and further including the user identification information; and sending, to the chatbot agent, a confirmation message confirming that the user identification information be connected or be associated to the chatbot capable framework user-specific identity, and further confirming that said user identification information be stored in a database of the operator of the chatbot agent. ### Claim 2 (depends on 1) The method according to claim 1, further comprising connecting or associating the same user identification information to another chatbot capable framework user-specific identity associated with another chatbot capable framework. ### Claim 3 (depends on 1) The method according to claim 1, further comprising receiving, from the chatbot agent, a confirmation that a user of the UE can start accessing operator features available over the chatbot agent. ### Claim 4 (depends on 1) The method according to claim 1, wherein the user identification information is a Mobile Subscriber International Subscriber Directory Number, MSISDN, or a Session Initiation Protocol, SIP, alias of the user, and wherein the message received from the chatbot agent is a RCS message or a SMS message. ### Claim 5 (depends on 1) The method according to claim 1, wherein the chatbot capable framework user-specific identity is a unique username alias over the particular chatbot capable framework. ### Claim 6 A User Equipment, UE, configured to perform the following steps: establish a session with a chatbot agent over a chatbot capable framework; receive, from the chatbot agent, a request to connect or associate a user identification information to a chatbot capable framework user-specific identity; provide the user identification information to the chatbot agent; receive, from the chatbot agent, a message, the message including information on an operator of the chatbot agent and further including the user identification information; and send, to the chatbot agent a confirmation message confirming that the user identification information be connected or be associated to the chatbot capable framework user-specific identity, and further confirming that said user identification information be stored in a database of the operator of the chatbot agent. ### Claim 7 (depends on 6) The UE according to claim 6, further configured to connect or associate the same user identification information to another chatbot capable framework user-specific identity associated with another chatbot capable framework. ### Claim 8 (depends on 6) The UE according to claim 6, further configured to receive, from the chatbot agent, a confirmation that a user of the UE can start accessing operator features available over the chatbot agent. ### Claim 9 (depends on 6) The UE according to claim 6, wherein the user identification information is a Mobile Subscriber International Subscriber Directory Number, MSISDN, or a Session Initiation Protocol, SIP, alias of the user, and wherein the message received from the chatbot agent is a RCS message or a SMS message. ### Claim 10 (depends on 6) The UE according to claim 6, wherein the chatbot capable framework user-specific identity is a unique username alias over the particular chatbot capable framework. ### Claim 11 A method performed by a chatbot agent, the method comprising: establishing a session with a User Equipment, UE, over a chatbot capable framework; transmitting, to the UE, a request to connect or associate a user identification information to a chatbot capable framework user-specific identity; receiving, from the UE, the user identification information; transmitting, to the UE, a message, the message including information on an operator of the chatbot agent and further including the user identification information; and receiving, from the UE, a confirmation message confirming that the user identification information be connected or be associated to the chatbot capable framework user-specific identity, and further confirming that said user identification information be stored in a database of the operator of the chatbot agent. ### Claim 12 (depends on 11) The method according to claim 11, further comprising connecting or associating the same user identification information to another chatbot capable framework user-specific identity associated with another chatbot capable framework. ### Claim 13 (depends on 11) The method according to claim 11, further comprising transmitting, to the UE, a confirmation that the user of the UE can start accessing operator features available over the chatbot agent. ### Claim 14 (depends on 11) The method according to claim 11, wherein the user identification information is a Mobile Subscriber International Subscriber Directory Number, MSISDN, or a Session Initiation Protocol, SIP, alias of the user. ### Claim 15 A chatbot agent configured to perform the following steps: establish a session with a User Equipment, UE, over a chatbot capable framework; transmit, to the UE, a request to connect or associate a user identification information to a chatbot capable framework user-specific identity; receive, from the UE, the user identification information; transmit, to the UE, a message, the message including information on an operator of the chatbot agent and further including the user identification information; and receive, from the UE, a confirmation message confirming that the user identification information be connected or be associated to the chatbot capable framework user-specific identity, and further confirming that said user identification information be stored in a database of the operator of the chatbot agent. ### Claim 16 (depends on 15) The chatbot agent according to claim 15, further configured to connect or associate the same user identification information to another chatbot capable framework user-specific identity associated with another chatbot capable framework. ### Claim 17 (depends on 15) The chatbot agent according to claim 15, further configured to transmit, to the UE, a confirmation that the user of the UE can start accessing operator features available over the chatbot agent. ### Claim 18 (depends on 15) The chatbot agent according to claim 15, wherein the user identification information is a Mobile Subscriber International Subscriber Directory Number, MSISDN, or a Session Initiation Protocol, SIP, alias of the user.