Systems and Methods for Searching in an Electronic Commerce Environment
AssigneeEtsy, Inc.
InventorRobert Kalin
Life of this patent
Estimating the term…
Abstract
A method of searching an electronic commerce website includes searching a plurality of user profiles based upon a user-supplied search query for an item, establishing an interactive online session between the user and the at least one search facilitator, and providing for the at least one search facilitator to present one or more suggested item listings to a user through the electronic commerce website. The searching identifies at least one search facilitator profile among the plurality of user profiles. The search facilitator profile represents a search facilitator who can assist the user in locating the item within the electronic commerce website.
Claims21
(canceled)
A method comprising:
- receiving, by a platform computing system, a search query from a user of a client computing system;
- in response to receiving the search query from the user of the client device:
- generating, by the platform computing system, a set of search results that specify one or more items identified using the search query;
- providing, by the platform computing system, the set of search results to a different user that differs from the user of the client computing device;
- establishing an interactive communication session between the user of the client computing device and the different user;
- and
- providing the set of search results to the user of the client computing device in a user interface that includes an interactive session interface through which the interactive communication session between the user of the client computing system and the different user is conducted.
A non-transitory computer readable medium storing instructions that when executed by one or more computers cause the one or more computers to perform operations comprising:
- receiving a search query from a user of a client computing system;
- in response to receiving the search query from the user of the client device:
- generating a set of search results that specify one or more items identified using the search query;
- providing the set of search results to a different user that differs from the user of the client computing device;
- establishing an interactive communication session between the user of the client computing device and the different user;
- and
- providing the set of search results to the user of the client computing device in a user interface that includes an interactive session interface through which the interactive communication session between the user of the client computing system and the different user is conducted.
A system comprising:
- a memory device;
- and
- one or more computers configured to access the memory device and execute instructions that cause the one or more computers to perform operations comprising:
- receiving a search query from a user of a client computing system;
- in response to receiving the search query from the user of the client device:
- generating a set of search results that specify one or more items identified using the search query;
- providing the set of search results to a different user that differs from the user of the client computing device;
- establishing an interactive communication session between the user of the client computing device and the different user;
- and
- providing the set of search results to the user of the client computing device in a user interface that includes an interactive session interface through which the interactive communication session between the user of the client computing system and the different user is conducted.
Dependencies are inferred from the claim text.