Predictive responses to incoming communications

A computing device, comprising:

• a storage device that stores at least one module;
• at least one processor, wherein the at least one module is executable by the at least one processor to:
• determine, based on a plurality of message histories, a plurality of message and response pairs, wherein each message history from the plurality of message histories includes one or more of a simple messaging service message history, multimedia messaging service message history, an instant messaging message history, or an email message history;
• determine a number of instances of each response for each message from the plurality of message and response pairs;
• classify each response from the plurality of message and response pairs as having an information type from a plurality of information types;
• and
• store, at the storage device, an indication of each unique message from the plurality of message and response pairs, an indication of the information type associated with the respective response associated with the unique message, and a number of responses from the plurality of message and response pairs having the information type.

A non-transitory computer-readable storage medium encoded with instructions that, when executed, cause at least one processor of a computing device to:

• determine, based on a plurality of message histories, a plurality of message and response pairs, wherein each message history from the plurality of message histories includes one or more of a simple messaging service message history, multimedia messaging service message history, an instant messaging message history, or an email message history;
• determine a number of instances of each response for each message from the plurality of message and response pairs;
• classify each response from the plurality of message and response pairs as having an information type from a plurality of information types;
• and
• store an indication of each unique message from the plurality of message and response pairs, an indication of the information type associated with the respective response associated with the unique message, and a number of responses from the plurality of message and response pairs having the information type.