Dispatching Systems and Related Methods

A dispatching method, comprising:

• receiving one or more inputs, using one or more technician indicator fields displayed on a first computing device communicatively coupled with a server which is communicatively coupled with a database, to store a plurality of technician indicators in the database;
• receiving one or more inputs, using one or more geographic indicator fields displayed on the first computing device, to store a plurality of geographic indicators in the database;
• receiving one or more inputs, using one or more technician group indicator fields displayed on the first computing device, to associate a first technician group indicator and a second technician group indicator with one of the geographic indicators and to associate the first technician group indicator with one or more second computing devices communicatively coupled with the server and to associate the second technician group indicator with one or more third computing devices communicatively coupled with the server;
• generating, in response to receiving one or more inputs using an auto ETA field displayed on one or more dispatching interfaces displayed on the first computing device, a first ETA request signal and, if an acceptable ETA is not received by the first computing device within a predetermined amount of time, automatically generating a second ETA request signal;
• displaying a first ETA request notification on each of the one or more second computing devices in response to the one or more second computing devices receiving the first ETA request signal, and;
• displaying a second ETA request notification on each of the one or more third computing devices in response to the one or more third computing devices receiving the second ETA request signal.

A dispatching method, comprising:

• receiving one or more inputs, using one or more technician indicator fields displayed on a first computing device communicatively coupled with a server which is communicatively coupled with a database, to store a plurality of technician indicators in the database;
• receiving one or more inputs, using one or more geographic indicator fields displayed on the first computing device, to store a plurality of geographic indicators in the database;
• receiving one or more inputs, using one or more technician group indicator fields displayed on the first computing device, to associate a first technician group indicator and a second technician group indicator with one of the geographic indicators and to associate the first technician group indicator with one or more second computing devices communicatively coupled with the server and to associate the second technician group indicator with one or more third computing devices communicatively coupled with the server;
• associating, in the database, a predetermined amount of time with the first technician group indicator in response to receiving one or more inputs using the one or more technician group indicator fields;
• generating, in response to receiving one or more inputs using an auto ETA field displayed on one or more dispatching interfaces displayed on the first computing device, a first ETA request signal and, if an acceptable ETA is not received by the first computing device within the predetermined amount of time, automatically generating a second ETA request signal;
• displaying a first ETA request notification on each of the one or more second computing devices in response to the one or more second computing devices receiving the first ETA request signal, the first ETA request notification comprising an estimated ETA and a plurality of ETA response fields, each ETA response field displaying an ETA greater than the estimated ETA and configured to generate an ETA response signal corresponding with the displayed ETA in response to receiving one or more inputs, and;
• displaying a second ETA request notification on each of the one or more third computing devices in response to the one or more third computing devices receiving the second ETA request signal.