Systems and methods for automated customer fulfillment of products
AssigneeFrost Inc.
InventorMatthew L. Frost
Life of this patent
Estimating the term…
Abstract
The systems and methods described herein may be used to distribute goods to a consumer. The system may comprise a distribution device and system, a regulatory system, a customer relationship management system and an artificial intelligence system. The methods may comprise distributing an item to a consumer in fully automated or a partially automated process. The methods may comprise distributing a item to a consumer in a manner compliant with regulations.
Claims23
A method of, comprising:
- determining, by a first agent in a computer-based system for distributing regulated goods to a consumer, that the consumer is authorized to shop for the regulated goods;
- enabling, by the computer-based system, a vending device to receive input from the consumer, wherein computer-based system comprises the vending device;
- receiving, by the vending device, input comprising a first item selected by the consumer, wherein the regulated goods comprise a plurality of regulated items and the plurality of regulated items comprises the first item;
- transmitting, by the computer-based system, a distribution review request;
- receiving, by the computer-based system, a distribution authorization from a second agent;
- and
- distributing, by the vending device, the first item to the consumer.
An article of manufacture including a non-transitory, tangible computer readable storage medium having instructions stored thereon that, in response to execution by a computer-based system for distributing regulated goods to a consumer, cause the computer-based system to be capable of performing operations comprising:
- determining, by a first agent in the computer-based system, that the consumer is authorized to shop for the regulated goods;
- enabling, by the computer-based system, a vending device to receive input from the consumer, wherein computer-based system comprises the vending device;
- receiving, by the vending device, input indicating a first item selected by the consumer, wherein the regulated goods comprise a plurality of regulated items and the plurality of regulated items comprises the first item;
- transmitting, by the computer-based system, a distribution review request;
- receiving, by the computer-based system, a distribution authorization from a second agent;
- and
- distributing, by the vending device, the first item to the consumer.
A system comprising:
- a processor for distributing regulated goods to a consumer;
- a vending device configured to communicate with the processor;
- a tangible, non-transitory memory configured to communicate with the processor,
- the tangible, non-transitory memory having instructions stored thereon that, in response to execution by the processor, cause the processor to be capable of performing operations comprising:
- receiving, by the processor, a message that the consumer is authorized to shop for the regulated goods, wherein the message is received by a first agent;
- enabling, by the processor, the vending device to receive input from the consumer, wherein the system comprises the vending device;
- receiving, by the vending device, input indicating a first item selected by the consumer, wherein the regulated goods comprise a plurality of regulated items and the plurality of regulated items comprises the first item;
- receiving, by the processor and from the vending device, a distribution review request;
- receiving, by the vending device and via the processor, a distribution authorization from a second agent;
- and
- distributing, by the vending device, the first item to the consumer.
Dependencies are inferred from the claim text.