# US 2019/0172299 A1 · Method and apparatus for providing automated safe deposit box delivery > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 2019/0172299 A1 - Document ID: US20190172299A1 - Status: Published application - Kind: A1 - Application number: 16/210,675 - Filed: 2018-12-05 - Published: 2019-06-06 - Earliest claimed: 2017-12-06 - Assignees: JPMorgan Chase Bank, N.A. - Applicants: JPMorgan Chase Bank, N.A. - Inventors: Joe RAQUEPAW; Lauren READY; Gary DESILVA; Eric C. THINGULDSTAD; Jeffrey Dean MATHWIG - Web page: https://patentgrep.com/patent/US20190172299A1 ## CPC - G06Q 20/127: {Shopping or accessing services according to a time-limitation} - G07F 17/105: {for money boxes (for saving clocks G07F17/0007)} - G06F 21/32: using biometric data, e.g. fingerprints, iris scans or voiceprints - G06F 21/35: communicating wirelessly - H04W 4/80: Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication - G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR - G07F: COIN-FREED OR LIKE APPARATUS (coin sorting G07D3/00; coin testing G07D5/00; {handling coins or paper currencies apart from payment activated apparatus G07D; payment architectures, schemes or protocols G06Q20/00}) - G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N) - H04W: WIRELESS COMMUNICATION NETWORKS (broadcast communication H04H; communication systems using wireless links for non-selective communication, e.g. wireless extensions H04M1/72) ## Abstract Various methods, apparatuses, and media for providing an automated delivery of a safe deposit box are provided. The methodology includes operations of receiving a first user request for the delivery of the safe deposit box, the first user request including user account information; determining, based on information included in the first user request, a safe deposit box warehouse facility location that relates to the safe deposit box to be delivered, and determining at least one facility parameter; determining, based on the information included in the first user request, user delivery requirements; determining, based on each of the safe deposit box warehouse facility location, the at least one facility parameter, and the user delivery requirements, at least one delivery option; receiving a user selection of a desired delivery option; and transmitting information relating to a delivery schedule for delivering the safe deposit box. ## Claims ### Claim 1 A method for providing an automated delivery of a safe deposit box, the method being implemented by a safe deposit box management device that includes a processor and a communication interface, the method comprising: receiving, by the processor via the communication interface, a first user request for the delivery of the safe deposit box, the first user request including user account information; determining, based on information included in the first user request, at least one safe deposit box warehouse facility location that relates to the safe deposit box to be delivered; determining, based on the determined at least one safe deposit box warehouse facility location, at least one facility parameter; determining, based on the information included in the first user request, at least one user delivery requirement that relates to the safe deposit box to be delivered; determining, based on each of the at least one safe deposit box warehouse facility location, the at least one facility parameter, and the at least one user delivery requirement, at least one delivery option; receiving, by the processor via the communication interface, a user selection from among the at least one delivery option; and transmitting, via the communication interface, information relating to a delivery schedule for delivering the safe deposit box, the delivery schedule being determined based on the received user selection. ### Claim 2 (depends on 1) The method of claim 1, wherein the safe deposit box includes a communicator configured to communicate with the safe deposit box management device by using at least one from among a wireless fidelity protocol and a Bluetooth protocol, and wherein the method further comprises tracking at least one box parameter by receiving a transmission from the communicator, the at least one box parameter including at least one from among a current location of the safe deposit box, a box opening time at which the safe deposit box is accessed, a box closing time at which the safe deposit box is closed, and an identification of a person that has accessed the safe deposit box. ### Claim 3 (depends on 2) The method of claim 2, wherein the safe deposit box includes at least one from among a near field communication sensor and a biometric sensor configured to sense information that relates to the identification of the person that has accessed the safe deposit box, the biometric sensor including at least one from among a fingerprint sensor and a facial recognition sensor. ### Claim 4 (depends on 1) The method of claim 1, wherein the at least one facility parameter includes at least one from among a number of pending requests at the safe deposit box warehouse facility, a delivery vehicle availability of the safe deposit box warehouse facility, operation hours of the safe deposit box warehouse facility, and a number of available resources at the safe deposit box warehouse facility. ### Claim 5 (depends on 1) The method of claim 1, further comprising authenticating the received first user request by prompting a user to provide identification information and determining whether the identification information relates to a person that is authorized to receive the delivery of the safe deposit box. ### Claim 6 (depends on 5) The method of claim 5, wherein the receiving the first user request comprises receiving the first user request from a client device on which a safe deposit box accessing application has been downloaded, the client device including at least one from among a personal computing device and a smart phone. ### Claim 7 (depends on 6) The method of claim 6, further comprising: receiving, from the client device, a second user request that relates to accessing the safe deposit box; authenticating the received second user request by prompting the user to provide identification information and determining whether the identification information relates to an authorized user; and receiving, from the client device, a third user request that relates to unlocking the safe deposit box, wherein the identification information includes at least one from among information sensed by a near field communication sensor, fingerprint information of the user and facial recognition information of the user. ### Claim 8 A safe deposit box management device configured to provide an automated delivery of a safe deposit box, comprising: a communication interface; and a processor, wherein the processor is configured to: receive, via the communication interface, a first user request for the delivery of the safe deposit box, the first user request including user account information; determine, based on information included in the first user request, at least one safe deposit box warehouse facility location that relates to the safe deposit box to be delivered; determine, based on the determined at least one safe deposit box warehouse facility location, at least one facility parameter; determine, based on the information included in the first user request, at least one user delivery requirement that relates to the safe deposit box to be delivered; determine, based on each of the at least one safe deposit box warehouse facility location, the at least one facility parameter, and the at least one user delivery requirement, at least one delivery option; receive, via the communication interface, a user selection from among the at least one delivery option; and transmit, via the communication interface, information relating to a delivery schedule for delivering the safe deposit box, the delivery schedule being determined based on the received user selection. ### Claim 9 (depends on 8) The safe deposit box management device of claim 8, wherein the safe deposit box includes a communicator configured to communicate with the safe deposit box management device by using at least one from among a wireless fidelity protocol and a Bluetooth protocol, and wherein the processor is further configured to track at least one box parameter by receiving a transmission from the communicator, the at least one box parameter including at least one from among a current location of the safe deposit box, a box opening time at which the safe deposit box is accessed, a box closing time at which the safe deposit box is closed, and an identification of a person that has accessed the safe deposit box. ### Claim 10 (depends on 9) The safe deposit box management device of claim 9, wherein the safe deposit box includes at least one from among a near field communication sensor and a biometric sensor configured to sense information that relates to the identification of the person that has accessed the safe deposit box, the biometric sensor including at least one from among a fingerprint sensor and a facial recognition sensor. ### Claim 11 (depends on 8) The safe deposit management box of claim 8, wherein the at least one facility parameter includes at least one from among a number of pending requests at the safe deposit box warehouse facility, a delivery vehicle availability of the safe deposit box warehouse facility, operation hours of the safe deposit box warehouse facility, and a number of available resources at the safe deposit box warehouse facility. ### Claim 12 (depends on 8) The safe deposit box management device of claim 8, wherein the processor is further configured to authenticate the received first user request by prompting a user to provide identification information and determining whether the identification information relates to a person that is authorized to receive the delivery of the safe deposit box. ### Claim 13 (depends on 12) The safe deposit box management device of claim 12, wherein the processor is further configured to receive the first user request from a client device on which a safe deposit box accessing application has been downloaded, the client device including at least one from among a personal computing device and a smart phone. ### Claim 14 (depends on 13) The safe deposit box management device of claim 13, wherein the processor is further configured to: receive, from the client device, a second user request that relates to accessing the safe deposit box; authenticate the received second user request by prompting the user to provide identification information and determining whether the identification information relates to an authorized user; and receive, from the client device, a third user request that relates to unlocking the safe deposit box, wherein the identification information includes at least one from among information sensed by a near field communication sensor, fingerprint information of the user and facial recognition information of the user. ### Claim 15 A non-transitory computer-readable medium configured to store instructions for implementing a method for providing an automated delivery of a safe deposit box, wherein when executed, the instructions cause a computer to: receive a first user request for the delivery of the safe deposit box, the first user request including user account information; determine, based on information included in the first user request, at least one safe deposit box warehouse facility location that relates to the safe deposit box to be delivered; determine, based on the determined at least one safe deposit box warehouse facility location, at least one facility parameter; determine, based on the information included in the first user request, at least one user delivery requirement that relates to the safe deposit box to be delivered; determine, based on each of the at least one safe deposit box warehouse facility location, the at least one facility parameter, and the at least one user delivery requirement, at least one delivery option; receive a user selection from among the at least one delivery option; and transmit, to a user, information relating to a delivery schedule for delivering the safe deposit box, the delivery schedule being determined based on the received user selection. ### Claim 16 (depends on 15) The computer-readable medium of claim 15, wherein the safe deposit box includes a communicator configured to communicate with the safe deposit box management device by using at least one from among a wireless fidelity protocol and a Bluetooth protocol, and wherein the instructions further cause the computer to track at least one box parameter by receiving a transmission from the communicator, the at least one box parameter including at least one from among a current location of the safe deposit box, a box opening time at which the safe deposit box is accessed, a box closing time at which the safe deposit box is closed, and an identification of a person that has accessed the safe deposit box. ### Claim 17 (depends on 16) The computer-readable medium of claim 16, wherein the safe deposit box includes at least one from among a near field communication sensor and a biometric sensor configured to sense information that relates to the identification of the person that has accessed the safe deposit box, the biometric sensor including at least one from among a fingerprint sensor and a facial recognition sensor. ### Claim 18 (depends on 15) The computer-readable medium of claim 15, wherein the instructions further cause the computer to authenticate the received first user request by prompting a user to provide identification information and determining whether the identification information relates to a person that is authorized to receive the delivery of the safe deposit box. ### Claim 19 (depends on 18) The computer-readable medium of claim 18, wherein the instructions further cause the computer to receive the first user request from a client device on which a safe deposit box accessing application has been downloaded, the client device including at least one from among a personal computing device and a smart phone. ### Claim 20 (depends on 19) The computer-readable medium of claim 19, wherein the instructions further cause the computer to: receive, from the client device, a second user request that relates to accessing the safe deposit box; authenticate the received second user request by prompting the user to provide identification information and determining whether the identification information relates to an authorized user; and receive, from the client device, a third user request that relates to unlocking the safe deposit box, wherein the identification information includes at least one from among information sensed by a near field communication sensor, fingerprint information of the user and facial recognition information of the user.