# US 2019/0172081 A1 · Methods and apparatus to collect and analyze rating information > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 2019/0172081 A1 - Document ID: US20190172081A1 - Status: Published application - Kind: A1 - Application number: 16/147,133 - Filed: 2018-09-28 - Published: 2019-06-06 - Earliest claimed: 2018-09-28 - Inventors: Casey Baron; Annie Foong; Sherry Chang; Hebatallah Saadeldeen; Karla Saur - Web page: https://patentgrep.com/patent/US20190172081A1 ## CPC - G06Q 30/0204: Market segmentation - G06Q 30/0282: Rating or review of business operators or products - G06Q 20/10: specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems - G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR ## Abstract Methods, apparatus, systems and articles of manufacture are disclosed to collect and analyze driver rating information. An example apparatus includes at least one of an audio input device or a video input device to collect at least one of audio or video; a rating input device to receive a rating associated with a person; a first rating analyzer to analyze the at least one of the audio or the video to determine demographic information for the person; and a second rating analyzer to: analyze the demographic information, the rating, and historical rating information to detect a demographic trend in the rating information; and output an indication of the trend. ## Claims ### Claim 1 A system to collect rating information, the system comprising: at least one of an audio input device or a video input device to collect at least one of audio or video; a rating input device to receive a rating associated with a person; a first rating analyzer to analyze the at least one of the audio or the video to determine demographic information for the person; and a second rating analyzer to: analyze the demographic information, the rating, and historical rating information to detect a demographic trend in the rating information; and output an indication of the trend. ### Claim 2 (depends on 1) A system as defined in claim 1, wherein the first rating analyzer and the second rating analyzer are the same. ### Claim 3 (depends on 1) A system as defined in claim 1, wherein the first rating analyzer is in a rating device and the second rating analyzer is in a server communicatively coupled to the rating device via a network. ### Claim 4 (depends on 1) An apparatus as defined in claim 1, wherein the apparatus includes the audio input device and the video input device. ### Claim 5 (depends on 1) An apparatus as defined in claim 1, further including a payment reception device to receive a payment. ### Claim 6 (depends on 1) An apparatus as defined in claim 1, wherein the second rating analyzer is to retrieve the historical rating information for the person via a network. ### Claim 7 (depends on 1) An apparatus as defined in claim 1, wherein the second rating analyzer is to post the rating associated with the person when a demographic trend is not identified. ### Claim 8 (depends on 1) An apparatus as defined in claim 1, wherein the second rating analyzer is to prevent the rating associated with the person from being posted in response to detecting the demographic trend. ### Claim 9 (depends on 1) An apparatus as defined in claim 1, wherein the first rating analyzer is to analyze the audio by performing speech-to-text analysis of the audio. ### Claim 10 An apparatus to collect rating information, the apparatus comprising: at least one of an audio input device or a video input device to collect at least one of audio or video; a rating input device to receive a rating associated with a person; a rating analyzer to: analyze the at least one of the audio or the video to determine demographic information for the person; analyze the demographic information, the rating, and historical rating information to detect a demographic trend in the rating information; and output an indication of the trend. ### Claim 11 (depends on 10) An apparatus as defined in claim 10, wherein the apparatus includes the audio input device and the video input device. ### Claim 12 (depends on 10) An apparatus as defined in claim 10, further including a payment reception device to receive a payment. ### Claim 13 (depends on 10) An apparatus as defined in claim 10, wherein the rating analyzer is to retrieve the historical rating information for the person via a network. ### Claim 14 (depends on 10) An apparatus as defined in claim 10, wherein the rating analyzer is to post the rating associated with the person when a demographic trend is not identified. ### Claim 15 (depends on 10) An apparatus as defined in claim 10, wherein the rating analyzer is to prevent the rating associated with the person from being posted in response to detecting the demographic trend. ### Claim 16 (depends on 10) An apparatus as defined in claim 10, wherein the rating analyzer is to analyze the audio by performing speech-to-text analysis of the audio. ### Claim 17 A method to collect rating information, the method comprising: collecting at least one of audio or video; receiving a rating associated with a person; analyzing the at least one of the audio or the video to determine demographic information for the person; analyzing the demographic information, the rating, and historical rating information to detect a demographic trend in the rating information; and outputting an indication of the trend. ### Claim 18 (depends on 17) A method as defined in claim 17, further comprising collecting the at least one of the audio or video from at least one of an audio input device and a video input device. ### Claim 19 (depends on 17) A method as defined in claim 17, further comprising receiving payment information from a payment reception device. ### Claim 20 (depends on 17) A method as defined in claim 17, further comprising retrieving the historical rating information for the person via a network. ### Claim 21 (depends on 17) A method as defined in claim 17, further comprising posting the rating associated with the person when a demographic trend is not identified. ### Claim 22 (depends on 17) A method as defined in claim 17, further comprising preventing the rating associated with the person from being posted in response to detecting the demographic trend. ### Claim 23 (depends on 17) A method as defined in claim 17, wherein analyzing the audio includes performing speech-to-text analysis of the audio. ### Claim 24 A non-transitory computer readable medium comprising instructions that, when executed, cause a machine to at least: collect at least one of audio or video; receive a rating associated with a person; analyze the at least one of the audio or the video to determine demographic information for the person; analyze the demographic information, the rating, and historical rating information to detect a demographic trend in the rating information; and output an indication of the trend. ### Claim 25 (depends on 24) A non-transitory computer readable medium as defined in claim 24, wherein the instructions, when executed, cause the machine to collect the at least one of the audio or video from at least one of an audio input device and a video input device.