Messaging to emergency services via a mobile device in a wireless communication network

A mobile device comprising:

• one or more processors;
• a non-transitory storage medium;
• and
• instructions stored in the non-transitory storage medium, the instructions being executable by the one or more processors to:
• execute, in response to user input, an emergency services request application on the mobile device that is configured to, upon execution, attempt to initiate a chat session with a public safety answering point (PSAP);
• determine, by the emergency services request application, a location of the mobile device;
• send, by the emergency services request application to a wireless communication network, the location of the mobile device;
• send, by the emergency services request application to the wireless communication network, a packet that includes a header that distinguishes that a messaging service is being used to contact the PSAP;
• and
• receive, by the emergency services request application from a particular PSAP selected based at least in part on the location of the mobile device, a response comprising one of (i) an acknowledgement message or (ii) a bounce-back message.

A non-transitory storage medium comprising instructions stored thereon, the instructions being executable by one or more processors of a mobile device to:

• execute, in response to user input, an emergency services request application on the mobile device that is configured to, upon execution, attempt to initiate a chat session with a public safety answering point (PSAP);
• determine, by the emergency services request application, a location of the mobile device;
• send, by the emergency services request application to a wireless communication network, the location of the mobile device;
• send, by the emergency services request application to the wireless communication network, a packet that includes a header that distinguishes that a messaging service is being used to contact the PSAP;
• and
• receive, by the emergency services request application from a particular PSAP selected based at least in part on the location of the mobile device, a response comprising one of (i) an acknowledgement message or (ii) a bounce-back message.