Robust monitoring of it infrastructure performance
AssigneeLogicMonitor, Inc.
InventorsSteve Reginald George Francis, Jie Song
Life of this patent
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Abstract
There is disclosed a collector routine and process for collection of an IT infrastructure components' data characteristics including performance, availability and capacity characteristics of and events at IT infrastructure components. The collector routine cooperates with a monitor service.
Claims22
A computer-implemented method, operable in a data network and operable on a host comprising hardware including memory and at least one processor, the data network comprising a plurality of computers, each computer comprising hardware including memory and at least one processor, the method comprising, by a collector routine operating in the host:
- an operations process:
- on a continuous basis, assessing data characteristics of the host by the collector routine operating in the host,
- on a continuous basis, the collector routine generating data messages from the data characteristics as assessed,
- on a continuous basis, the collector routine storing the data messages as generated in a persistent, time-framed buffer,
- on a continuous basis, the collector routine transmitting each data message as stored to a predefined monitor service, and
- on a continuous basis, the collector routine receiving response messages from the monitor service in response to receipt of each transmitted data message;
- a recovery process:
- on a continuous basis, the collector routine sensing failed transmission to the monitor service and thereafter transmitting subsequent data messages to a selected proxy from a plurality of proxies connected to the monitor service for re-transmission to the monitor service, instead of transmitting to the monitor service, and
- on a continuous basis, the collector routine receiving response messages from the selected proxy originating from the monitor service in response to receipt by the monitor service of each re-transmitted data message.
A computer program product having computer readable instructions stored on non-transitory computer readable media, the computer readable instructions including instructions for implementing a collector routine as an agentless computer-implemented method in a host, the method comprising
- an operations process:
- on a continuous basis, assessing data characteristics of the host by the collector routine operating in the host,
- on a continuous basis, the collector routine generating data messages from the data characteristics as assessed,
- on a continuous basis, the collector routine storing the data messages as generated in a persistent, time-framed buffer,
- on a continuous basis, the collector routine transmitting each data message as stored to a predefined monitor service, and
- on a continuous basis, the collector routine receiving response messages from the monitor service in response to receipt of each transmitted data message;
- a recovery process:
- on a continuous basis, the collector routine sensing failed transmission to the monitor service and thereafter transmitting subsequent data messages to a selected proxy from a plurality of proxies connected to the monitor service for re-transmission to the monitor service, instead of transmitting to the monitor service,
- on a continuous basis, the collector routine receiving response messages from the selected proxy originating from the monitor service in response to receipt by the monitor service of each re-transmitted data message, and
- on a continuous basis, the collector routine re-transmitting data messages which were subject of a prior transmission failure.
Dependencies are inferred from the claim text.