Catalog driven interactive conversational platform

A system for using a catalog driven interactive conversational platform, the system comprising:

• one or more processors;
• and
• a memory communicatively coupled to the one or more processors,
• wherein the memory comprises instructions which, when executed by the one or more processors, cause the one or more processors to perform a method comprising the steps of:
• receiving a conversational input;
• detecting, based on the conversational input, relevant entities and relevant entity values, wherein the relevant entities and relevant entity values correspond to entities and entity values extracted from a catalog;
• identifying, based on the relevant entities and relevant entity values, one or more matching products or services;
• displaying the one or more matching products or services;
• assessing one or more attributes of the matching products or services for refinement;
• providing one or more attribute refinement options based on the assessed one or more attributes;
• receiving user refinement in response to providing the one or more attribute refinement options;
• and
• receiving a product or service selection.

A computer program product for using a catalog driven interactive conversational platform, the computer program product comprising a computer readable storage medium having program instructions embodied therewith, wherein the computer readable storage medium is not a transitory signal per se, the program instructions executable by a computer to perform a method comprising the steps of:

• receiving, by a computer, a conversational input;
• detecting, by the computer and based on the conversational input, relevant entities and relevant entity values, wherein the relevant entities and relevant entity values correspond to entities and entity values extracted from a catalog;
• identifying, by the computer and based on the relevant entities and relevant entity values, one or more matching products or services;
• displaying, by the computer, the one or more matching products or services;
• assessing, by the computer, one or more attributes of the matching products or services for refinement;
• providing, by the computer, one or more attribute refinement options based on the assessed one or more attributes;
• receiving, by the computer, user refinement in response to providing the one or more attribute refinement options;
• and
• receiving, by the computer, a product or service selection.