US 2019/0163809 A1 · STREAMING EVENTS ANALYSIS FOR SEARCH RECALL IMPROVEMENTS

Abstract

Techniques and system configurations for identifying search recall activities and performing changes to search criteria based on streaming event data are disclosed. In an example, electronic operations used for identifying search recall scenarios based on streaming events in a user interface include: obtaining a plurality of streaming events that represent user interaction from a user interface sessions, from inputs that are used to locate and select items; identifying search recall scenarios from the events based on vicinity and exposure, where the items are not retrieved by initial searches; determining changes to selection criteria, to locate and select the items; and updating the selection criteria such that subsequent searches are configured to locate the items using the updated search criteria. With this technique, search data and rules such as exclusion and inclusion lists or category/product information rules may be automatically updated to successfully locate product items in subsequent searches.

Claims25

Dependent claims

A computer system comprising:

a processor;
and
memory coupled to the processor and storing instructions that, when executed by the processor, cause the computer system to perform operations comprising:
obtaining a plurality of streaming events representing user interaction in a user interface, wherein the streaming events indicate inputs received within the user interface to locate and select items from an information set;
identifying, from the streaming events, a plurality of search recall scenarios using a vicinity score and an exposure score, wherein the search recall scenarios result in respective commerce activities with the items of the information set, and wherein the items of the information set are not retrieved by respective searches used to locate the items;
determining, based on the identified search recall scenarios, a change to a selection criteria used to locate the items with subsequent searches of the information set;
and
updating, based on the change to the selection criteria, a data set to include the change to the selection criteria, wherein the subsequent searches of the information set are configured to locate the items of the information set using the selection criteria.

5 more elements

A method, comprising a plurality of electronic operations executed with processor circuitry of a computing device, the plurality of electronic operations comprising:

obtaining a plurality of streaming events representing user interaction in a user interface, wherein the streaming events indicate inputs received within the user interface to locate and select items from an information set;
identifying, from the streaming events, a plurality of search recall scenarios using a vicinity score and an exposure score, wherein the search recall scenarios result in respective commerce activities with the items of the information set, and wherein the items of the information set are not retrieved by respective searches used to locate the items;
determining, based on the identified search recall scenarios, a change to a selection criteria used to locate the items with subsequent searches of the information set;
and
updating, based on the change to the selection criteria, a data set to include the change to the selection criteria, wherein the subsequent searches of the information set are configured to locate the items of the information set using the selection criteria.

2 more elements

A non-transitory computer-readable storage medium, the computer-readable storage medium including instructions that, when executed by processor circuitry of a computing device, causes the processor circuitry to perform operations comprising:

obtaining a plurality of streaming events representing user interaction in a user interface, wherein the streaming events indicate inputs received within the user interface to locate and select items from an information set;
identifying, from the streaming events, a plurality of search recall scenarios using a vicinity score and an exposure score, wherein the search recall scenarios result in respective commerce activities with the items of the information set, and wherein the items of the information set are not retrieved by respective searches used to locate the items;
determining, based on the identified search recall scenarios, a change to a selection criteria used to locate the items with subsequent searches of the information set;
and
updating, based on the change to the selection criteria, a data set to include the change to the selection criteria, wherein the subsequent searches of the information set are configured to locate the items of the information set using the selection criteria.

2 more elements

Dependencies are inferred from the claim text.

Streaming events analysis for search recall improvements

Life of this patent

Streaming events analysis for search recall improvements

Life of this patent

Abstract

Claims25