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AssigneeVMware, Inc.
InventorsAshot Nshan Harutyunyan, Arnak Poghosyan, Naira Movses Grigoryan
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Automated computational methods and systems to classify and troubleshoot problems in information technology (“IT”) systems or services provided by a distributed computing system are described. Each IT system of the distribution computing system or IT service provided by the distributed computing system has an associated key performance indicator (“KPI”) used to monitor performance of the IT system or service. When real-time KPI data violates a KPI threshold, a real-time event-type distribution is computed from event messages generated by event sources associated with the IT system or service following the threshold violation. The real-time event-type distribution is compared with historical event-type distributions recorded for the KPI data in order to identify the problem and execute remedial action to resolve the problem.
An automated method stored in one or more data-storage devices and executed using one or more processors of a management server computer of a distributed computing system to classify and troubleshoot problems in information technology (“IT”) systems or services, the method comprising:
A system to classify and troubleshoot problems in information technology systems and services, the system comprising:
A non-transitory computer-readable medium encoded with machine-readable instructions that implement a method carried out by one or more processors of a computer system to perform the operations of
Dependencies are inferred from the claim text.