US 2019/0163331 A1 · Multi-Modal Dialog Broker

Abstract

Embodiments describing an approach for managing multiple concurrent dialogs between a user and a plurality of devices and services based on a multi-modal dialog broker, embodiments comprise receiving instructions from at least one of: one or more users, the one or more devices, or the one or more services. Managing the instructions from the at least one of: one or more users, the one or more devices, or the one or more services. Obtaining one or more dialog variants. Determining a preferred dialog variant, in which responsive to determining the preferred dialog variant, executing the preferred dialog variant, and outputting the preferred dialog variant.

Claims20

Dependent claims

A method for managing multiple concurrent dialogs between a user and a plurality of devices and services based on a multi-modal dialog broker, the method comprising:

receiving, by one or more processors, instructions from at least one of:
one or more users, the one or more devices, or the one or more services;
managing, by the one or more processors, the instructions from the at least one of:
one or more users, the one or more devices, or the one or more services;
obtaining, by the one or more processors, one or more dialog variants;
determining, by the one or more processors, a preferred dialog variant;
responsive to determining the preferred dialog variant, executing, by the one or more processors, the preferred dialog variant;
and
outputting, by the one or more processors, the preferred dialog variant.

6 more elements

A computer program product for managing multiple concurrent dialogs between a user and a plurality of devices and services based on a multi-modal dialog broker, the computer program product comprising:

one or more computer readable storage devices and program instructions stored on the one or more computer readable storage devices, the stored program instructions comprising:
program instructions to receive instructions from at least one of:
one or more users, the one or more devices, or the one or more services;
program instructions to manage the instructions from the at least one of:
one or more users, the one or more devices, or the one or more services;
program instructions to obtain one or more dialog variants;
program instructions to determine a preferred dialog variant;
responsive to determining the preferred dialog variant, program instructions to execute the preferred dialog variant;
and
program instructions to output the preferred dialog variant.

7 more elements

A computer system for managing multiple concurrent dialogs between a user and a plurality of devices and services based on a multi-modal dialog broker, the computer system comprising:

one or more computer processors;
one or more computer readable storage devices;
program instructions stored on the one or more computer readable storage devices for execution by at least one of the one or more computer processors, the stored program instructions comprising:
program instructions to receive instructions from at least one of:
one or more users, the one or more devices, or the one or more services;
program instructions to manage the instructions from the at least one of:
one or more users, the one or more devices, or the one or more services;
program instructions to obtain one or more dialog variants;
program instructions to determine a preferred dialog variant;
responsive to determining the preferred dialog variant, program instructions to execute the preferred dialog variant;
and
program instructions to output the preferred dialog variant.

9 more elements

Dependencies are inferred from the claim text.

Multi-Modal Dialog Broker

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Multi-Modal Dialog Broker

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Abstract

Claims20