System and method for processing an automated call based on preferences and conditions
AssigneeAT&T Intellectual Property I, L.P.
InventorsSangar Dowlatkhah, Venson Shaw
Life of this patent
Estimating the term…
Abstract
A system can be operable to receive an automated call from a communications device, determine whether preferences associated with a called party identity), is applicable to the automated call, and determine whether a condition that precludes acceptance of the automated call is present. The determination of whether the condition is present can be based on information received from a sensory device coupled to the user device. In response to the condition being determined to be present, the automated call can be denied.
Claims20
A method, comprising:
- approving, by a network device comprising a processor, a call for connection to a user equipment, wherein the call has been identified as a robotic call directed to the user equipment;
- determining, by the network device, whether user preference data accessible via a network data store is applicable to the robotic call, wherein the user preference data is representative of a preference associated with a user identity,
- based on the user preference data and information received from a sensory device coupled to the user equipment, determining, by the network device, whether a condition exists that precludes acceptance of the robotic call, and
- in response to the condition being determined to exist, denying, by the network device, the robotic call.
A system, comprising:
- a processor;
- and
- a memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising:
- approving a call, wherein the call was identified as a robotic call, for connection to a user equipment;
- determining whether a condition is present that precludes acceptance of the robotic call by the user equipment, wherein the determining comprises:
- determining whether user preference data stored on a network data store, the user preference data being representative of a preference associated with a user identity, is applicable to the robotic call, and
- in response to the user preference data being determined to be applicable to the robotic call, determining, based on the user preference data, whether the condition is present;
- and
- in response to the condition being determined to be present, denying the robotic call.
A machine-readable storage medium, comprising executable instructions that, when executed by a processor, facilitate performance of operations, comprising:
- identifying, by a network device, a call from a communication device to a user equipment as a robotic call;
- approving, by the network device, the robotic call for connection to the user equipment;
- determining, by the network device, whether user preference data representative of a preference associated with a user identity and stored on a network data store, is applicable to the robotic call;
- and
- in response to the user preference data being determined to be applicable to the robotic call, determining, by the network device, whether a condition is present that precludes acceptance of the robotic call.
Dependencies are inferred from the claim text.