Automatic connection to a transcription system

A method comprising:

• determining that captioning is enabled for a communication session between a first device and a second device based on a user indication obtained by the first device, the communication session to communicate audio data between the second device and the first device;
• automatically establishing a captioning communication session between the first device and a caption service in response to the captioning being enabled and in response to a determination that an attempted connection to the caption service failed during a time in which the captioning is enabled,
• wherein the automatically establishing the captioning communication session does not occur when the captioning is disabled and the communication session between the first device and the second device is maintained until termination of the communication session by the first device or the second device when captioning is enabled and when captioning is disabled;
• and
• in response to automatically establishing the captioning communication session, obtaining text data from the caption service during the captioning communication session and the communication session based on the audio data communicated during the communication session.

A method comprising:

• automatically establishing a captioning communication session between a first device and a caption service based on captioning being enabled at the first device;
• during the captioning communication session and a communication session between the first device and a second device, directing audio data from the communication session to the caption service;
• during the captioning communication session and the communication session, obtaining, at the first device, text data from the caption service, the text data including a transcription of the audio data;
• determining a termination of the communication session;
• and
• after termination of the communication session and before termination of the captioning communication session, continuing to obtain the text data based on the audio data.