Cognitive Chat Conversation Discovery
AssigneeInternational Business Machines Corporation
InventorsMunish Goyal, Wing L. Leung, Sarbajit K. Rakshit, Kimberly G. Starks
Life of this patent
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Abstract
An approach is provided that transmits posts between users, with the posts being directed to a discussion stored in a storage area. The approach identifies topics corresponding to the posts. The identifying is performed by ingesting the posts into a QA system, deriving information from the posts, and posing a questions to the QA system regarding topic commonality between the posts. The approach analyzes responses and scores from the QA system to match a topic found in one of the posts with the topic also found other posts. The topics are displayed at a selected the devices utilized one of the users.
Claims20
A method implemented by an information handling system that includes a processor and a memory accessible by the processor, the method comprising:
- transmitting a plurality of electronic messages (posts) between a plurality of users, wherein the plurality of posts are directed to a discussion stored in a storage area;
- identifying a plurality of topics corresponding to the plurality of posts, wherein the identifying is performed by:
- ingesting the plurality of electronic messages into a question answering (QA) system;
- deriving a set of information from the posts;
- after the ingesting, posing a plurality of questions to the QA system, wherein the questions are directed at topic commonality between the plurality of posts;
- analyzing a plurality of responses and corresponding scores received from the QA system, wherein the analysis matches a topic found in a selected one of the plurality of posts with the topic also found in a set of one or more other posts;
- and
- displaying, on a display screen, the plurality of topics at a selected one of the plurality of devices that is utilized by a selected one of the plurality of users.
An information handling system comprising:
- one or more processors;
- a memory coupled to at least one of the processors;
- a computer network that connects the information handling system to a plurality of other information handling systems, collectively forming a plurality of devices;
- a display screen accessible by at least one of the processors;
- and
- a set of computer program instructions stored in the memory and executed by at least one of the processors in order to perform actions comprising:
- transmitting a plurality of electronic messages (posts) between a plurality of users, wherein the plurality of posts are directed to a discussion stored in a storage area;
- identifying a plurality of topics corresponding to the plurality of posts, wherein the identifying is performed by:
- ingesting the plurality of electronic messages into a question answering (QA) system;
- deriving a set of information from the posts;
- after the ingesting, posing a plurality of questions to the QA system, wherein the questions are directed at topic commonality between the plurality of posts;
- analyzing a plurality of responses and corresponding scores received from the QA system, wherein the analysis matches a topic found in a selected one of the plurality of posts with the topic also found in a set of one or more other posts;
- and
- displaying, on a display screen, the plurality of topics at a selected one of the plurality of devices that is utilized by a selected one of the plurality of users.
A computer program product stored in a computer readable storage medium, comprising computer program code that, when executed by an information handling system, performs actions comprising:
- transmitting a plurality of electronic messages (posts) between a plurality of users, wherein the plurality of posts are directed to a discussion stored in a storage area;
- identifying a plurality of topics corresponding to the plurality of posts, wherein the identifying is performed by:
- ingesting the plurality of electronic messages into a question answering (QA) system;
- deriving a set of information from the posts;
- after the ingesting, posing a plurality of questions to the QA system, wherein the questions are directed at topic commonality between the plurality of posts;
- analyzing a plurality of responses and corresponding scores received from the QA system, wherein the analysis matches a topic found in a selected one of the plurality of posts with the topic also found in a set of one or more other posts;
- and
- displaying, on a display screen, the plurality of topics at a selected one of the plurality of devices that is utilized by a selected one of the plurality of users.
Dependencies are inferred from the claim text.