Interactive social media access to data systems
AssigneeInternational Business Machines Corporation
InventorsArron J. Harden, Jeff J. Li, Ivan M. Milman, Wendi L. Nusbickel
Life of this patent
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Abstract
Provided are techniques for interactive social media access to data systems. A social media gateway interface with adapters for each of multiple social media applications is provided. An event is published from a data system to at least one of the multiple social media applications. A social media bot is created to represent the data system. The social media bot and one of the adapters are used to enable the data system to interact with at least one of the multiple social media applications.
Claims19
1-18. (canceled)
A computer-implemented method, comprising:
- providing a social media gateway interface with a plurality of adapters for each of multiple social media applications, wherein the social media gateway interface is between a data system and a social media bot that represents a data system component;
- in response to receiving a social media message with a first adapter of the plurality of adapters for a first social media application of the multiple social media applications from a chat participant,
- routing the social media message to the data system component;
- receiving a new social media message from the data system component;
- and
- sending the new social media message to the chat participant with the first adapter for the first social media application;
- and
- in response to receiving an event from the data system component,
- sending the event to the chat participant with a second adapter of the plurality of adapters for a second social media application of the multiple social media applications.
A computer program product, the computer program product comprising a computer readable storage medium having program code embodied therewith, the program code executable by at least one processor to perform:
- providing a social media gateway interface with a plurality of adapters for each of multiple social media applications, wherein the social media gateway interface is between a data system and a social media bot that represents a data system component;
- in response to receiving a social media message with a first adapter of the plurality of adapters for a first social media application of the multiple social media applications from a chat participant,
- routing the social media message to the data system component;
- receiving a new social media message from the data system component;
- and
- sending the new social media message to the chat participant with the first adapter for the first social media application;
- and
- in response to receiving an event from the data system component,
- sending the event to the chat participant with a second adapter of the plurality of adapters for a second social media application of the multiple social media applications.
A computer system, comprising:
- one or more processors, one or more computer-readable memories and one or more computer-readable, tangible storage devices;
- and
- program instructions, stored on at least one of the one or more computer-readable, tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to perform operations, the operations comprising:
- providing a social media gateway interface with a plurality of adapters for each of multiple social media applications, wherein the social media gateway interface is between a data system and a social media bot that represents a data system component;
- in response to receiving a social media message with a first adapter of the plurality of adapters for a first social media application of the multiple social media applications from a chat participant,
- routing the social media message to the data system component;
- receiving a new social media message from the data system component;
- and
- sending the new social media message to the chat participant with the first adapter for the first social media application;
- and
- in response to receiving an event from the data system component,
- sending the event to the chat participant with a second adapter of the plurality of adapters for a second social media application of the multiple social media applications.
Dependencies are inferred from the claim text.