System to manage economics and operational dynamics of it systems and infrastructure in a multi-vendor service environment

A computer program product comprising:

• a computer-readable storage device;
• and
• a computer-readable program code stored in the computer-readable storage device, the computer readable program code containing instructions executable by a processor of a computer system to implement a method to manage economics and operational dynamics of various information technology (IT) systems, the method comprising:
• collecting first data indicative of operation of a plurality of hardware components;
• collecting second data indicative of operation of a plurality of software components;
• evaluating said first and second data using fuzzy logic to determine dynamic limits of various system conditions indicative of operating performance of said plurality of said hardware and software components;
• applying said various system conditions to a multiple input, multiple output model of analysis to determine a residual useful life value for said plurality of hardware and software components;
• performing a closed-loop analysis in the form of a probability density function for real-time data related to said plurality of said hardware and software components to determine a number of times probability of failure has exceeded a predetermined threshold;
• creating a first qualitative value representing a hardware status of the plurality of said hardware components and a second qualitative value representing a software status of the plurality of said software components;
• displaying said first and second qualitative values in graphical form for evaluation by a system operator;
• and
• computing a probability of life expectancy for said plurality of said hardware components and said plurality of said software components based on said first and second qualitative values and utilizing cognitive and artificial intelligence based calculations to determine said probability.

A computer system, comprising:

• a processor;
• a memory coupled to said processor;
• and
• a computer readable storage device coupled to the processor, the storage device containing instructions executable by the processor via the memory to implement a method to manage economics and operational dynamics of various information technology (IT) systems, the method comprising the steps of:
• collecting first data indicative of operation of a plurality of hardware components;
• collecting second data indicative of operation of a plurality of software components;
• evaluating said first and second data using fuzzy logic to determine dynamic limits of various system conditions indicative of operating performance of said plurality of said hardware and software components;
• applying said various system conditions to a multiple input, multiple output model of analysis to determine a residual useful life value for said plurality of hardware and software components;
• performing a closed-loop analysis in the form of a probability density function for real-time data related to said plurality of said hardware and software components to determine a number of times probability of failure has exceeded a predetermined threshold;
• creating a first qualitative value representing a hardware status of the plurality of said hardware components and a second qualitative value representing a software status of the plurality of said software components;
• displaying said first and second qualitative values in graphical form for evaluation by a system operator;
• and
• computing a probability of life expectancy for said plurality of said hardware components and said plurality of said software components based on said first and second qualitative values and utilizing cognitive and artificial intelligence based calculations to determine said probability.