Counter reception system and service robot
AssigneeLaurel Precision Machines Co., Ltd.
InventorsTakahiro UDAGAWA, Shinichiro SHIMBASHI
Life of this patent
Estimating the term…
Abstract
A service robot is capable of communicating with a reception device that assigns at least a reception number. The service robot includes: an image information acquirer that acquires image information including an image of a customer; a reception number acquirer that acquires a reception number from the reception device, in response to a reception operation performed by the customer; and a storage unit that stores the acquired reception number and the acquired image information in association with each other.
Claims14
A counter reception system comprising:
- a reception device that assigns at least a reception number;
- and
- a service robot that is capable of communicating with the reception device,
- wherein the service robot comprises:
- an image information acquirer that acquires first image information including an image of a customer;
- a reception number acquirer that acquires a first reception number from the reception device, in response to a reception operation performed by the customer;
- a storage unit that stores each reception number including the first reception number, each image information including the first image information, and at least one of number of visits and frequency of visits, in association with each other;
- the service robot causes the image information acquirer to newly acquire image information including an image of the customer, the service robot searches for the first image information indicating the same customer as a customer indicated by the newly acquired image information in the storage unit, by determining whether the newly acquired image information matches each image information sequentially in order of the at least one of the number of visits and the frequency of visits that is associated with each image information, and
- the service robot performs a service to the customer based on the first reception number that is associated with the searched first image information.
A service robot that is capable of communicating with a reception device that assigns at least a reception number, the service robot comprising:
- an image information acquirer that acquires image information including an image of a customer;
- a reception number acquirer that acquires a reception number from the reception device, in response to a reception operation performed by the customer;
- a storage unit that stores each reception number including the acquired reception number, each image information including the acquired image information, and at least one of number of visits and frequency of visits, in association with each other;
- the service robot causes the image information acquirer to newly acquire image information including an image of the customer,
- the service robot searches for the first image information indicating the same customer as a customer indicated by the newly acquired image information in the storage unit, by determining whether the newly acquired image information matches each image information sequentially in order of the at least one of the number of visits and the frequency of visits that is associated with each image information, and
- the service robot performs a service to the customer based on the first reception number that is associated with the searched first image information.
Dependencies are inferred from the claim text.