Portal management
AssigneeServiceNow, Inc.
InventorsPatrick Wilson, James Capaldo, Murray Newton
Life of this patent
Estimating the term…
Abstract
A method includes transmitting initial page data from a service platform customer instance to a client device. The initial page data representing a first page of a portal, and the first page includes a widget associated with a second page. The method further includes receiving, from the client device, a selection of the widget. The method further includes obtaining mapping data indicating an association between the second page and a third page, the association specific to the portal. The method further includes, in response to the selection and the association, routing the client device to the third page rather than the second page.
Claims20
A method comprising:
- transmitting initial page data from a service platform customer instance to a client device, the initial page data representing a first page of a portal, wherein the first page includes a widget associated with a second page;
- receiving, from the client device, a selection of the widget;
- obtaining mapping data indicating an association between the second page and a third page, the association specific to the portal;
- and
- in response to the selection and the association, routing the client device to the third page rather than the second page.
A computer-readable storage device storing instructions that, when executed by one or more processors, cause the one or more processors to perform operations comprising:
- transmitting initial page data from a service platform customer instance to a client device, the initial page data representing a first page of a portal, wherein the first page includes a widget associated with a second page;
- receiving, from the client device, a selection of the widget;
- obtaining mapping data indicating an association between the second page and a third page, the association specific to the portal;
- and
- in response to the selection and the association, routing the client device to the third page rather than the second page.
A system comprising:
- one or more processors;
- and
- one or more memory devices storing instructions that, when executed by the one or more processors, cause the one or more processors to perform operations comprising:
- transmitting initial page data from a service platform customer instance to a client device, the initial page data representing a first page of a portal, wherein the first page includes a widget associated with a second page;
- receiving, from the client device, a selection of the widget;
- obtaining mapping data indicating an association between the second page and a third page, the association specific to the portal;
- and
- in response to the selection and the association, routing the client device to the third page rather than the second page.
Dependencies are inferred from the claim text.