External data collection for rest api based performance analytics

A method comprising:

• providing a hosted client instance over a network interface for communicatively coupling with a remote client device, the hosted client instance including a performance analytics module that is configured to present an internal key performance indicator and an external key performance indicator on a performance analytics dashboard;
• executing a query to a connection to an external data source over a network to obtain a result set of data associated with the external key performance indicator, the external data source being external to the hosted client instance;
• obtaining the result set of data from the external data source over a communication interface coupled to the network;
• and
• executing a plurality of representational state transfer application programming interfaces (REST APIs) associated with the performance analytics module to:
• store the result set of data in a performance analytics storage device on the hosted client instance, wherein the performance analytics storage device stores both the data associated with the external key performance indicator and data associated with the internal key performance indicator;
• and
• render, via a user interface (UI) rendering engine of the performance analytics module, one or more widgets on the performance analytics dashboard, wherein the REST APIs interact with the data associated with the internal and external key performance indicators in the performance analytics storage device to render the one or more widgets.

A non-transitory computer-readable recording medium having stored thereon a program for a computer of a cloud-based computer system, the program comprising instructions that when executed by one or more processing units of the computer cause the cloud-based computer system to:

• provide a hosted client instance over a network interface for communicatively coupling with a remote client device, the hosted client instance including a performance analytics module that is configured to present an internal key performance indicator and an external key performance indicator on a performance analytics dashboard;
• execute a query to a connection to an external data source over a network to obtain a result set of data associated with the external key performance indicator, the external data source being external to the hosted client instance;
• obtain the result set of data from the external data source over a communication interface coupled to the network;
• and
• execute a plurality of representational state transfer application programming interfaces (REST APIs) associated with the performance analytics module to:
• store the result set of data in a performance analytics storage device on the hosted client instance, wherein the performance analytics storage device stores both the data associated with the external key performance indicator and data associated with the internal key performance indicator;
• and
• render, via a user interface (UI) rendering engine of the performance analytics module, one or more widgets on the performance analytics dashboard, wherein the REST APIs interact with the data associated with the internal and external key performance indicators in the performance analytics storage device to render the one or more widgets.