System and method for database access using a history walker
AssigneeServiceNow, Inc.
InventorsNigel Bell, Cameron Richard, Jason Occhialini
Life of this patent
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AssigneeServiceNow, Inc.
InventorsNigel Bell, Cameron Richard, Jason Occhialini
Estimating the term…
Systems and methods for a history walker interface to a time-based data structure are disclosed. A time-based data structure may contain information about updates to a set of records that change periodically over time. For example, a set of records that record state transitions of a task item as the task item progresses through its life cycle. An example task item may be represented by a change request or incident report in a help desk software application. The task item begins with an “open” state and may transition through any number of states (e.g., assigned, on-hold, test, customer response requested, etc.) on its way to ultimately being “closed” as completed. A history walker interface may assist application developers when creating applications to indicate how the task item transitioned through its different states throughout its lifecycle.
A cloud-based computer system, comprising:
A non-transitory computer readable medium storing instructions that when executed by a processor cause the processor to configure a computer system to:
Dependencies are inferred from the claim text.