System error codes for edge encryption

A non-transitory program storage device, readable by a programmable control device and comprising instructions stored thereon to cause one or more programmable control devices to:

• receive, at a first hosted instance, a first system error code, wherein an underlying first error that generated the first system error code relates, at least in part, to encrypted information logged at a first client instance that is remote to the first hosted instance;
• determine, at the first hosted instance, one or more diagnoses for the first system error code, wherein the determination is made without decrypting any of the encrypted information logged at the first client instance;
• transmit the one or more diagnoses from the first hosted instance to the first client instance;
• and
• display, on a display device, one or more statistical values related to the first client instance over a first period of time.

A system, comprising:

• a display device;
• a non-transitory memory;
• and
• one or more hardware processors configured to read instructions from the non-transitory memory to cause the system to:
• receive an indication of a first error, wherein the first error relates, at least in part, to encrypted information logged at a first client instance that is remote to the system;
• determine a first system error code for the first error based, at least in part on the received indication of the first error, wherein the first system error code does not expose or rely on decrypted values of any of the related encrypted information;
• determine one or more diagnoses for the first system error code;
• and
• transmit the first system error code and the one or more diagnoses to the first client instance.