Method and apparatus for providing feedback
AssigneeGM Global Technology Operations LLC
InventorsRamzi Abdelmoula, Paul A. Donald, Shaun S. Marshall
Life of this patent
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Abstract
A method and apparatus for providing occupant feedback are provided. The method includes detecting a trigger word uttered by the occupant, in response to detecting the trigger word, recording speech of the occupant corresponding to an issue and capturing context data corresponding to the issue, transmitting the speech and the context data to be analyzed to address the issue corresponding to the speech and the context data, and receiving information to address the issue and reproducing the information.
Claims20
A method for providing occupant feedback, the method comprising:
- detecting a trigger word uttered by an occupant;
- in response to detecting the trigger word, recording speech of the occupant corresponding to an issue and capturing context data corresponding to the issue;
- transmitting the speech and the context data to be analyzed to address the issue corresponding to the speech and the context data;
- and
- receiving information including a software update to address the issue raised by the occupant of the vehicle and updating software of the vehicle component with the software update.
(canceled)
A method for providing occupant feedback, the method comprising:
- receiving speech data and context data corresponding to an issue verbalized by an occupant of a vehicle;
- detecting keywords in the speech data and classifying the speech data;
- analyzing the context data, the keywords, and the classification of the speech data to generate information;
- and
- transmitting the information including a software update to the vehicle to address the issue raised by the occupant of the vehicle by updating software of the vehicle component with the software update.
A system that provides occupant feedback, the system comprising:
- at least one memory comprising computer executable instructions;
- and
- at least one processor configured to read and execute the computer executable instructions, the computer executable instructions causing the at least one processor to:
- detect a trigger word uttered by an occupant;
- in response to detecting the trigger word, record speech of the occupant corresponding to an issue and capturing context data corresponding to the issue;
- transmit the speech and the context data to be analyzed to address the issue corresponding to the speech and the context data;
- and
- receive information including a software update to address the issue raised by the occupant of the vehicle and updating software of the vehicle component with the software updater.
Dependencies are inferred from the claim text.