Determining validity of service recommendations

A system for determining validity of service recommendations, the system comprising:

• a storage medium, the storage medium being coupled to a processor;
• the processor configured to:
• receive a service provider recommendation for a device from a service provider;
• receive device inputs and service provider inputs;
• perform an input analysis on the device inputs to determine a predicted recommendation;
• determine a trust level score for the service provider based at least in part on the service provider inputs, and comparing the service provider recommendation and the predicted recommendation;
• perform, based at least in part on the trust level score, a value analysis and a severity analysis;
• and
• generate a recommended action based at least in part on the value analysis and the severity analysis.

A computer program product for determining validity of service recommendations, the computer program product comprising:

• a computer readable storage medium having stored thereon program instructions executable by a processor to cause the processor to:
• receive a service provider recommendation for a device from a service provider;
• receive device inputs and service provider inputs;
• perform an input analysis on the device inputs to determine a predicted recommendation;
• determine a trust level score for the service provider based at least in part on the service provider inputs, and compare the service provider recommendation and the predicted recommendation;
• perform, based at least in part on the trust level score, a value analysis and a severity analysis;
• and
• generate a recommended action based at least in part on the value analysis and the severity analysis.