Balancing a workload based on commitments to projects

A system for balancing a workload based on commitments to projects, the system comprising:

• a processor;
• memory in communication with the processor;
• and
• a network interface to interface the processor with a computer network;
• the processor to implement all of:
• an analyzing engine to analyze data associated with the messages in a collaboration system, the messages representing correspondences between users of the collaboration system, the analyzing engine to determine which of the messages relate to a specific project;
• a commitment determining engine to determine a commitment for each user in a group of users associated with the specific project, the commitment for each user measuring that user's commitment to a plurality of different projects including the specific project;
• and
• an executing engine to reassign a message related to the specific project in the collaboration system to a different user based on relative commitments of the users in the group of users associated with the specific project to rebalance workloads among the users;
• wherein the analyzing engine comprises a feedback loop that measures an amount of time taken by a first user M the group to process a message, that measure of time being used by the commitment determining engine in determining the commitment for the first user.

A computer program product for balancing a workload based on commitments to projects, comprising:

• a non-transitory computer readable storage medium, said computer readable storage medium comprising computer readable program code embodied therewith, said computer readable program code comprising program instructions that, when executed, causes a processor to:
• retrieve messages from each of a number of users in a group of users associated with a specific project;
• analyze data associated with the messages to determine which of the messages relate to the project;
• determine a relative workload for each of the users in the group;
• and
• execute, based on relative workloads, at least one action to optimize a workload for at least one user in the group of users for the project, including reassigning a message related to the project from a first user to a second user from the group of users associated with the specific project;
• wherein, according to the instructions, a message may be reassigned from the first user to the second user when the first user having more future meetings scheduled than the second user;
• wherein, according to the instructions, a message may be reassigned from the first user to the second user when the first user has a planned vacation;
• and
• wherein, according to the instructions, a message may be reassigned from the first user to the second user when the first user has more future deliverables than the second user.