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US 2019/0057771 A1Published application
Simplified launching of electronic messages in center for treating patient
AssigneePhysio-Control, Inc.
InventorsG. Cees Verkerk, Dana S. Lewis, Randy L. Merry
Life of this patent
Estimating the term…
Abstract
Devices, systems, software and methods facilitate launching protocol in a treatment center for an incoming patient. When a patient characterization is input, one or more message templates become prepared at least in part for different functions, departments and people of the treatment center.
Claims20
A system for automatically launching electronic messages for treating patients in a center having at least two distinct network destinations, each destination associated with persons or facilities to treat the patients, the system comprising:
- a memory configured to store:
- a plurality of possible characterizations of ailments,
- a plurality of message templates, and
- association data that associates at least some of the possible characterizations with at least some of the message templates;
- an operator module configured to receive a learned characterization of an ailment of an incoming patient;
- and
- one or more processors configured to:
- generate a first and a second draft message,
- receive the learned characterization and identify at least one of a medical provider or a facility associated with treating the patient for the learned characterization,
- determine whether the received characterization matches one of the possible characterizations,
- if the received characterization matches one of the possible characterizations, transmit an inquiry to one or more of at least one of the medical providers or the facility to confirm availability, the inquiry including a request to send a response to confirm availability;
- automatically select at least two different message templates from the plurality of message templates associated with the learned characterization that matches one of the possible characterizations,
- apply one of the at least two different message templates to the first draft message to generate a first message and apply the other of the at least two different message templates to the second draft message to generate a second message, both the first message and the second message including the inquiry to the at least one of the medical provider or the facility,
- cause the system to automatically prepare for transmission the first and second messages to at least two distinct network destinations based on the at least two different message templates,
- select between causing a first message to be transmitted automatically, based on the at least one of the two different message templates, or requiring a user to perform a separate action through the operator module, based on the at least one of the two different message templates, to allow the first message to be transmitted, and
- receive the response to confirm availability from the at least two distinct network destinations.
13 more elements
A system for automatically launching electronic messages for treating patients in a center having at least two distinct network destinations, each destination associated with persons or facilities to treat the patients, the system comprising:
- at least one means for storing:
- a plurality of possible characterizations of ailments,
- a plurality of message templates, and
- association data that associates at least some of the possible characterizations with at least some of the message templates;
- means for receiving a learned characterization of an ailment of an incoming patient;
- means for transmitting an inquiry to one or more of at least one of a medical provider or a facility to confirm availability, the means for transmitting the inquiry including a request to the at least one of the medical provider or facility to send a response to confirm availability;
- one or more means for:
- generating at least a first and a second draft message,
- receiving the learned characterization,
- determining whether the received characterization matches one of the possible characterizations,
- automatically selecting at least a first message template and a second message template, the first message template different from the second message template, from the plurality of message templates associated with the learned characterization that matches one of the possible characterizations;
- applying the first message template to the first draft message to generate a first message, the first message including the inquiry to the at least one of the medical provider or the facility to send the response to confirm availability,
- applying the second message template to the second draft message to generate a second message, the second message including the inquiry to the at least one of the medical provider or the facility to send the response to confirm availability,
- causing the system to automatically prepare for transmission the first message to a first network destination and the second message to a second network destination, the first network destination distinct from the second network destination,
- selecting, based on the first message template, between causing the first message-to be transmitted automatically or requiring a user to perform a separate action through an operator module to allow the first message to be transmitted, and
- receiving the response to confirm availability from the first network destination and the second network destination.
13 more elements
A messaging system for automatic message transmission within a patient treatment center having at least two distinct network destinations, each network destination associated with at least one of a person or an organizational unit of the patient treatment center, the messaging system comprising:
- a memory configured to store:
- a plurality of ailment characterizations,
- a plurality of message templates, and
- association data that associates one or more ailment characterizations with one or more message templates;
- an operator module configured to receive a learned characterization of a patient ailment;
- one or more processors configured to:
- generate a first and a second draft message,
- receive the learned characterization,
- determine one or more ailment characterizations based on the learned characterization,
- automatically select at least two different message templates, from the plurality of message templates, associated with the one or more determined ailment characterizations;
- applying one of the at least two different message templates to the first draft message to generate a first message and apply the other of the at least two different message templates to the second draft message to generate a second message,
- automatically prepare the first and second messages to the at least two distinct network destinations, the first message to cause at least one of the two distinct network destinations to prepare for an interaction with the patient upon receipt of the first message, the first and second messages including an inquiry to confirm availability of the at least one of the person or the organizational unit;
- select, based on the at least two different message templates, between causing at least one of the first message or the second message to be transmitted automatically or requiring a user to perform a separate action through the operator module to allow the at least one of the first message or the second message to be transmitted;
- and
- receive confirmation from the at least one of the two distinct network destinations, the confirmation indicating the availability of the least one of the two distinct network destinations to treat the patient.
12 more elements
Dependencies are inferred from the claim text.