Service Scheduling System

Abstract

A service scheduling system (1) is configured to retrieve schedule information from a time-management system (2) of a service provider, whereat the schedule information assigns service intervals offered by the service provider to a plurality of clients. The service scheduling system (1) comprises a detector (13) configured to detect an event indicating that a client cannot be served in a first service interval assigned to said client according to the schedule information. The service scheduling system (1) further comprises a transmitter configured to transmit, to a communication terminal (3′) of a further client, information specifying a second service interval which is at least partly overlapping the first service interval, and a receiver configured to receive, from the communication terminal (3′) of the further client, acknowledgment information indicating that the further client agrees to get served in the second service interval.

Dependencies are inferred from the claim text.