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US 2019/0057087 A1Published application
Onboarding services
AssigneeInternational Business Machines Corporation
InventorsSunil DANDAMUDI, Stephanie A. FETZER
Life of this patent
Estimating the term…
Abstract
Methods, computer program products, and systems are presented. The methods include, for instance: generating an onboarding document specifying an interaction event based on a document specifying the interaction event and an implementation guide between a pair of partners. The interaction event is cognitively analyzed for accuracy and the implementation guide is updated based on reinforced machine learning for optimized onboarding of following interactions.
Claims20
A computer implemented method for providing onboarding services for one or more user in an environment, comprising:
- obtaining, by one or more processor, a document from a user via a user device, wherein the document specifies one or more interactions between the user and one or more partner;
- identifying, by the one or more processor, one or more implementation guide applicable to the obtained document, wherein the implementation guide (i) is respective to each of the one or more partner and (ii) is utilized for interpreting documents;
- generating, by the one or more processor, an interaction event from the document according to one of the one or more implementation guide corresponding to a specific partner;
- and
- updating, by the one or more processor, the one or more implementation guide responsive to optimizing the interaction event by use of cognitive analysis and reinforced machine learning, such that the updated implementation guide is predicted to have a second level of accuracy for interpreting documents that is greater than a first level of accuracy associated with the first implementation guide.
2 more elements
A computer program product comprising:
- a computer readable storage medium readable by one or more processor and storing instructions for execution by the one or more processor for performing a method for providing onboarding services for one or more user in an environment, comprising:
- obtaining a document from a user via a user device, wherein the document specifies one or more interactions between the user and one or more partner;
- identifying one or more implementation guide applicable to the obtained document, wherein the implementation guide (i) is respective to each of the one or more partner and (ii) is utilized for interpreting documents;
- generating an interaction event from the document according to one of the one or more implementation guide corresponding to a specific partner;
- and
- updating the one or more implementation guide responsive to optimizing the interaction event by use of cognitive analysis and reinforced machine learning, such that the updated implementation guide is predicted to have a second level of accuracy for interpreting documents that is greater than a first level of accuracy associated with the first implementation guide.
3 more elements
A system comprising:
- a memory;
- one or more processor in communication with memory;
- and
- program instructions executable by the one or more processor via the memory to perform a method for providing onboarding services for one or more user in an environment, comprising:
- obtaining a document from a user via a user device, wherein the document specifies one or more interactions between the user and one or more partner;
- identifying one or more implementation guide applicable to the obtained document, wherein the implementation guide (i) is respective to each of the one or more partner and (ii) is utilized for interpreting documents;
- generating an interaction event from the document according to one of the one or more implementation guide corresponding to a partner, wherein the document includes one or more data field having a respective value, wherein each value of the one or more data field and specifies a corresponding aspect of the generated interaction event between the user and the partner;
- and
- updating the one or more implementation guide responsive to optimizing the interaction event by use of cognitive analysis and reinforced machine learning, such that the updated implementation guide is predicted to have a second level of accuracy for interpreting documents that is greater than a first level of accuracy associated with the first implementation guide.
6 more elements
Dependencies are inferred from the claim text.