System and method for self-deploying and self-adapting contact center components
OwnerVincent Pirat, Clément Choel +1inventors
InventorsVincent Pirat, Clément Choel, Christian Jacolot
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Abstract
A system and method for self-deploying applications for a contact center. An executable unit is built for deploying an application for the contact center, and the application and logic for provisioning the application are aggregated into the executable unit. The executable unit is then provided for deployment. When the executable unit is run, logic within the executable unit is configured to automatically register the application on the computing environment, discover and resolve services used by the application, and start the application on the computing environment.
Claims20
A system for self-deploying applications for a contact center, the system comprising:
- a processor;
- and
- a memory, wherein the memory stores instructions that, when executed by the processor, cause the processor to:
- receive instructions to build an executable unit for deploying an application for the contact center;
- in response to the instructions, aggregate into the executable unit, the application and logic for provisioning the application;
- and
- provide the executable unit for self-deploying the application on a computing environment associated with the contact center, wherein the logic is configured to perform actions for self-deploying the application in response to the executable unit being run.
A method for self-deploying applications for a contact center, the method comprising:
- receiving, by a processor, instructions to build an executable unit for deploying an application for the contact center;
- in response to the instructions, aggregating, by the processor, into the executable unit, the application and logic for provisioning the application;
- and
- providing, by the processor, the executable unit for self-deploying the application on a computing environment associated with the contact center, wherein the logic is configured to perform actions for self-deploying the application in response to the executable unit being run.
Dependencies are inferred from the claim text.