US 2018/0293525 A1 · STORE SERVICE WORKBENCH

Abstract

A computerized system for use with business entities having multiple locations. The computer system is programmed with one or more of the following non-exhaustive list of modules: a dashboard module, a task management module, an audit management module, a training module, and a collaboration module. The dashboard module is configured to allow users to view key performance indicators based on the role of the user requesting the report. The task management module allows management of tasks among users and geographic locations. The audit management module is configured to allow users to create a checklist of business activities and a manner by which stores can be scored based on completion of the checklist. The training module provides the ability to train users, such as using web-based content. The collaboration module is configured to allow communication and collaboration among users.

Claims20

Dependent claims

A computerized system for supporting various business processes of a business entity having a plurality of locations including a first location and a second location, the system comprising:

a dashboard module on a computer configured to provide access to key performance indicators (“KPIs”) of operations of the business entity at least at the first location and the second location;
a task management module on a computer configured to manage tasks by one or more of the following:
defining tasks for assignment to one or more users, assigning one or more tasks to users, tracking progress of one or more assigned tasks, and approving or rejecting one or more tasks;
an audit management module on a computer configured to periodically audit business operations at the first location and the second location;
a training module on a computer configured to provide access to training materials over a network;
and
a collaboration module on a computer configured to allow communication between users over a network.

4 more elements

Dependencies are inferred from the claim text.

Store service workbench

Life of this patent

Store service workbench

Life of this patent

Abstract

Claims20