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US 2018/0198915 A1Published application
Interactive processing method and device
AssigneeZte Corporation
InventorHao DONG
Life of this patent
Estimating the term…
Abstract
An interactive processing method and device are provided. In the interactive processing method, a request operation for requesting acquisition of an Interactive Voice Response (IVR) voice or a Web page is received; a request for acquiring a Web page corresponding to the IVR voice or a request for acquiring an IVR voice corresponding to the Web page is initiated according to a mapping relationship between the Web page and the IVR voice; and the Web page and the IVR voice are displayed to a user.
Claims20
An interactive processing method, the method comprising:
- receiving a request operation for requesting acquisition of an Interactive Voice Response (IVR) voice or a Web page;
- initiating, according to a mapping relationship, a request for acquiring a Web page corresponding to the IVR voice or a request for acquiring an IVR voice corresponding to the Web page, wherein the mapping relationship is a mapping relationship between the Web page and the IVR voice;
- and
- displaying the Web page and the IVR voice to a user.
1 more element
An interactive processing device comprising:
- a receiving module, which is configured to receive a request operation for requesting acquisition of an Interactive Voice Response (IVR) voice or a Web page;
- a first acquiring module, which is configured to initiate, according to a mapping relationship, a request for acquiring a Web page corresponding to the IVR voice or a request for acquiring an IVR voice corresponding to the Web page, wherein the mapping relationship is a mapping relationship between the Web page and the IVR voice;
- and
- a displaying module, which is configured to display the Web page and the IVR voice to a user.
1 more element
Dependencies are inferred from the claim text.