System and method for providing enhanced interactive sessions via digital channels
AssigneeCallVU Ltd.
InventorsAssaf FRENKEL, Ori FARAN
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Abstract
A system and method for providing enhanced interactive sessions via digital channels. The method includes establishing, by a bot integration system, a first channel with a bot; establishing, by the bot integration system, a second channel with at least one service system; and initiating, by the bot integration system, an enhanced interactive session via the second channel, wherein conducting the enhanced interactive session includes communicating transaction data between the bot integration system and the at least one service system based on communications sent via the first channel.
Claims17
A method for providing enhanced interactive sessions via digital channels, comprising:
- establishing, by a bot integration system, a first channel with a bot;
- establishing, by the bot integration system, a second channel with at least one service system;
- and
- initiating, by the bot integration system, an enhanced interactive session via the second channel, wherein conducting the enhanced interactive session includes communicating transaction data between the bot integration system and the at least one service system based on communications sent via the first channel.
A non-transitory computer readable medium having stored thereon instructions for causing a processing circuitry to execute a process, the process comprising:
- establishing, by a bot integration system, a first channel with a bot;
- establishing, by the bot integration system, a second channel with at least one service system;
- and
- initiating, by the bot integration system, an enhanced interactive session via the second channel, wherein conducting the enhanced interactive session includes communicating transaction data between the bot integration system and the at least one service system based on communications sent via the first channel.
A system for providing enhanced interactive sessions via digital channels, comprising:
- a processing circuitry;
- and
- a memory, the memory containing instructions that, when executed by the processing circuitry, configure the system to:
- establish a first channel with a bot;
- establish a second channel with at least one service system;
- and
- initiate an enhanced interactive session via the second channel, wherein conducting the enhanced interactive session includes communicating transaction data between the bot integration system and the at least one service system based on communications sent via the first channel.
Dependencies are inferred from the claim text.