Customer check-in system and non-transitory computerreadable storage media for checking-in a customer

One or more non-transitory computer-readable storage media, having computer-executable instructions embodied thereon, wherein when executed by at least one processor, the computer-executable instructions cause the processor to:

• operate a customer mobile computing device to display a graphical user interface that is usable by the customer on a touchscreen of the customer mobile computing device;
• operate an associate mobile computing device to display a graphical user interface that is usable by an associate of the store on a touchscreen of the associate mobile computing device;
• operate a server computer to receive a signal including a unique customer identification associated with the customer mobile computing device, an indication that the customer has checked-in to pick up a customer order from the store, and a customer-selected time slot for picking up the customer order from the store;
• operate the server computer to obtain tracking information of a current location of the customer mobile computing device during the time slot;
• operate the server computer to utilize the tracking information to estimate an amount of travel time remaining until the customer mobile computing device arrives at the store;
• operate the server computer to transmit a signal to the associate mobile computing device including the unique customer identification and a first estimated travel time remaining until the customer mobile computing device associated with the unique customer identification arrives at the store;
• and
• operate the server computer to transmit at least one signal to the associate mobile computing device including an updated estimated amount of travel time remaining until the customer mobile computing device arrives at the store and an instruction to display a graphical representation of the updated estimated amount of travel time remaining on the touchscreen of the associate mobile computing device.

A customer check-in system associated with a store, with said system comprising:

• a server computer of the store and including a processor coupled to a memory device, with said processor being programmed to:
• install a customer application on each of a plurality of customer mobile computing devices each having a processor, a memory device, and a touchscreen, with the memory device of the customer mobile computing device storing the customer application that, when executed, causes the processor of the customer mobile computing device to display a graphical user interface that is usable by the customer;
• install an associate application on an associate mobile computing device having a processor, a memory device, and a touchscreen, with the memory device of the associate mobile computing device storing the associate application that, when executed, causes the processor of the associate mobile computing device to display a graphical user interface that is usable by an associate of the store;
• receive, from each of the customer mobile computing devices, a signal including a unique customer identification associated with the customer mobile computing device and an indication that the customer has checked-in to pick up a customer order from the store;
• obtain tracking information of a current location of each of the customer mobile computing devices;
• utilize the tracking information to estimate an amount of travel time remaining until each of the customer mobile computing devices arrive at the store;
• transmit a signal to the associate mobile computing device including the unique customer identification and a first estimated travel time remaining until the customer mobile computing device associated with the unique customer identification arrives at the store, the signal further including an instruction to display a listing, on the touchscreen of the associate mobile computing device, including the unique customer identification for each of the customer mobile computing devices and a graphical representation of the estimated travel time remaining for each of the customer mobile computing devices, with the listing including the unique customer identification arranged from the shortest to the longest travel time remaining until the customer mobile computing devices arrive at the store;
• and
• transmit at least one signal to the associate mobile computing device including an updated estimated travel time remaining until each of the customer mobile computing devices arrives at the store, the signal further including an instruction to rearrange the unique customer identifications in the listing if the current order of the unique customer identifications based on the updated estimated remaining travel time is no longer ordered from the shortest to the longest remaining travel time.

One or more non-transitory computer-readable storage media, having computer-executable instructions embodied thereon, wherein when executed by at least one processor, the computer-executable instructions cause the processor to:

• operate a customer mobile computing device to display a display a graphical user interface that is usable by the customer on a touchscreen of the customer mobile computing device;
• operate an associate mobile computing device to display a graphical user interface that is usable by an associate of the store on a touchscreen of the associate mobile computing device;
• operate a server computer to receive a signal including a unique customer identification associated with the customer mobile computing device and an indication that the customer has checked-in to pick up a customer order from the store;
• operate the server computer to obtain tracking information of a current location of the customer mobile computing device during the time slot;
• operate the server computer to utilize the tracking information to estimate an amount of travel time remaining until the customer mobile computing device arrives at the store;
• operate the server computer to transmit a signal to the associate mobile computing device including the unique customer identification and a first estimated travel time remaining until the customer mobile computing device associated with the unique customer identification arrives at the store, the signal further including an instruction to display a listing, on the touchscreen of the associate mobile computing device, including the unique customer identification for each of the customer mobile computing devices and a graphical representation of the estimated travel time remaining for each of the customer mobile computing devices, with the listing including the unique customer identification arranged from the shortest to the longest travel time remaining until the customer mobile computing devices arrive at the store;
• and
• operate the server computer to transmit at least one signal to the associate mobile computing device including an updated estimated travel time remaining until each of the customer mobile computing devices arrives at the store, the signal further including an instruction to rearrange the unique customer identifications in the listing if the current order of the unique customer identifications based on the updated estimated remaining travel time is no longer ordered from the shortest to the longest remaining travel time.