Dynamic enrichment of communication items

A computing device for providing automatic enrichment of content with contextually relevant information, comprising:

• a processing unit;
• and
• a memory, including computer readable instructions, which when executed by the processing unit is operable to:
• receive a communication item to display within an application user interface;
• extract enrichment details from the communication item;
• query one or more data sources for enrichment items relating to the enrichment details;
• obtain enriched textual information relating to the communication item and responsive to the enrichment details;
• modify the communication item with an enriched textual information;
• and
• monitor the enriched textual information for changes.

A computer readable storage device including computer readable instructions, which when executed by a processing unit is operable to:

• receiving a communication item to display within an application user interface;
• extracting enrichment details from the communication item;
• querying one or more data sources for enrichment items relating to the enrichment details;
• obtaining an enrichment item relating to the enrichment details, the enrichment item including enriched textual information relating to the communication item;
• modifying the communication item with the enrichment item;
• monitoring the enrichment item for changes;
• and
• providing real-time status updates to the enrichment items relating to the communication item.