# US 2018/0025275 A1 · Apparatuses, methods and systems for a digital conversation management platform

> Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt

- Number: US 2018/0025275 A1
- Document ID: US20180025275A1
- Status: Published application
- Kind: A1
- Application number: 15/710,781
- Filed: 2017-09-20
- Published: 2018-01-25
- Earliest claimed: 2010-01-25
- Assignees: Newvaluexchange Ltd.
- Applicants: Newvaluexchange Ltd
- Inventors: Andrew Peter Nelson Jerram; Frederick Francis McMahon
- Web page: https://patentgrep.com/patent/US20180025275A1

## CPC

- G06N 5/022: Knowledge engineering; Knowledge acquisition
- G06N 5/02: Knowledge representation; Symbolic representation
- G06N 5/04: Inference or reasoning models
- G06Q 30/02: Marketing; Price estimation or determination; Fundraising
- G06Q 30/0203: Market surveys; Market polls
- G06Q 30/0251: Targeted advertisements
- G06Q 30/0256: {User search}
- G06Q 40/04: Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange
- G10L 13/00: Speech synthesis; Text to speech systems
- G10L 15/08: Speech classification or search
- G10L 25/27: characterised by the analysis technique
- G10L 25/48: specially adapted for particular use
- G11B 20/10527: {Audio or video recording; Data buffering arrangements (G11B20/12 - G11B20/18 take precedence)}
- G06Q 30/0277: {Online advertisement}
- G10L 2015/088: {Word spotting}
- G11B 2020/10537: {Audio or video recording}
- G06N: COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G10L: SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G11B: INFORMATION STORAGE BASED ON RELATIVE MOVEMENT BETWEEN RECORD CARRIER AND TRANSDUCER (recording measured values in a way that does not require playback through a transducer G01D9/00; recording or playback apparatus using mechanically marked tape, e.g. punched paper tape, or using unit records, e.g. punched or magnetically marked cards G06K; transferring data from one type of record carrier to another G06K1/18; circuits for coupling output of reproducer to radio receiver H04B1/20; gramophone pick-ups or like acoustic electromechanical transducers or circuits therefor H04R)

## Abstract

The APPARATUSES, METHODS AND SYSTEMS FOR A DIGITAL CONVERSATION MANAGEMENT PLATFORM (“DCM-Platform”) transforms digital dialogue from consumers, client demands and, Internet search inputs via DCM-Platform components into tradable digital assets, and client needs based artificial intelligence campaign plan outputs. In one implementation, The DCM-Platform may capture and examine conversations between individuals and artificial intelligence conversation agents. These agents may be viewed as assets. One can measure the value and performance of these agents by assessing their performance and ability to generate revenue from prolonging conversations and/or ability to effect sales through conversations with individuals.

## Claims

### Claim at position 1

1-20. (canceled)

### Claim 21

A processor-implemented digital conversation generation apparatus, comprising:
a memory;
a component collection stored in the memory;
a processor disposed in communication with the memory,
wherein the processor issues instructions from the component collection in the memory, to:
instantiate a processor-implemented dialogue agent;
obtain a recording of a first dialogue segment from a user as part of a conversational dialogue, wherein the first dialogue segment is a subportion of the conversational dialogue;
provide a response to the first dialogue segment with at least one subsequent dialogue response segment;
obtain a recording of a subsequent dialogue segment from the user, wherein the subsequent dialogue segment is a subportion of the conversational dialogue;
retrieve the conversational dialogue between the user and the dialogue agent;
allocate a value to each dialogue segment of the conversational dialogue;
determine a value for the conversational dialogue at least based on the allocated value to each dialogue segment of the conversational dialogue; and
provide the conversational dialogue and allocated value for transaction.

### Claim 22 (depends on 21)

The apparatus of claim 21, wherein any of the following is recorded: the transaction, a dialogue segment, a dialogue response segment, and the conversational dialogue.

### Claim 23 (depends on 21)

The apparatus of claim 21:
wherein the user is any of: another computer system, another dialogue agent, a bot, and an interactive user;
wherein the allocated value for transaction is any of: the allocated value to at least one dialogue segment; the determined value for the conversational dialogue; and the allocated value to at least one dialogue segment and the determined value for the conversational dialogue; and
wherein the provision of the conversational dialogue includes any of: at least one dialogue segment; at least one dialogue response segment; an overall conversational dialogue;
at least one dialogue segment and at least one dialogue response segment.

### Claim 24 (depends on 21)

The apparatus of claim 21:
wherein the allocation of a value to the conversational dialogue includes detection of a keyword;
wherein the provision of the conversational dialogue and allocated value for transaction is to any of:
a transaction processor,
a transaction provider,
a transaction,
a product processor,
a product provider,
a product,
a product transaction processor,
a product transaction provider,
a product transaction,
a services processor,
a services provider,
services,
a services transaction processor,
a services transaction provider,
a services transaction,
an ad distribution network,
an ad distribution network transaction processor,
an ad distribution network transaction,
a subscription product processor,
a subscription product provider,
a subscription product,
a subscription services processor,
a subscription services provider,
a subscription service,
an option transaction processor,
an option transaction provider, and
an option transaction.

### Claim 25 (depends on 21)

The apparatus of claim 21, wherein provision of the response is an alternate rejoinder to the user to obtain further information if a dialogue segment fails.

### Claim 26 (depends on 21)

The apparatus of claim 21 wherein a dialogue segment is derived from any of: a speech-to-text source, and a textual source; and
further, comprising: providing an initial dialogue prompt segment to a user for the obtaining the recording of a first dialogue segment from the user.

### Claim 27 (depends on 21)

The apparatus of claim 21, further comprising:
orchestrate any of: advertisements, add on services, applications, bots, conditional execution of parameters, contracts, events, fund transfers, maintenance, subscriptions, transactions, updates, web services, widgets.

### Claim 28

A digital conversation generation medium, comprising:
stored processor executable instructions to:
instantiate a processor-implemented dialogue agent;
obtain a recording of a first dialogue segment from a user as part of a conversational dialogue, wherein the first dialogue segment is a subportion of the conversational dialogue;
provide a response to the first dialogue segment with at least one subsequent dialogue response segment;
obtain a recording of a subsequent dialogue segment from the user, wherein the subsequent dialogue segment is a subportion of the conversational dialogue;
retrieve the conversational dialogue between the user and the dialogue agent;
allocate a value to each dialogue segment of the conversational dialogue;
determine a value for the conversational dialogue at least based on the allocated value to each dialogue segment of the conversational dialogue; and
provide the conversational dialogue and allocated value for transaction.

### Claim 29 (depends on 28)

The medium of claim 28, wherein any of the following is recorded: the transaction, a dialogue segment, a dialogue response segment, and the conversational dialogue.

### Claim 30 (depends on 28)

The medium of claim 28:
wherein the user is any of: another computer system, another dialogue agent, a bot, and an interactive user;
wherein the allocated value for transaction is any of: the allocated value to at least one dialogue segment; the determined value for the conversational dialogue; and the allocated value to at least one dialogue segment and the determined value for the conversational dialogue; and
wherein the provision of the conversational dialogue includes any of: at least one dialogue segment; at least one dialogue response segment; an overall conversational dialogue;
at least one dialogue segment and at least one dialogue response segment.

### Claim 31 (depends on 28)

The medium of claim 28:
wherein the allocation of a value to the conversational dialogue includes detection of a keyword;
wherein the provision of the conversational dialogue and allocated value for transaction is to any of:
a transaction processor,
a transaction provider,
a transaction,
a product processor,
a product provider,
a product,
a product transaction processor,
a product transaction provider,
a product transaction,
a services processor,
a services provider,
services,
a services transaction processor,
a services transaction provider,
a services transaction,
an ad distribution network,
an ad distribution network transaction processor,
an ad distribution network provider,
an ad distribution network transaction,
a subscription product processor,
a subscription product provider,
a subscription product,
a subscription services processor,
a subscription services provider,
a subscription service,
an option transaction processor,
an option transaction provider, and
an option transaction.

### Claim 32 (depends on 28)

The medium of claim 28, wherein provision of the response is an alternate rejoinder to the user to obtain further information if a dialogue segment fails.

### Claim 33 (depends on 28)

The medium of claim 28 wherein a dialogue segment is derived from any of: a speech-to-text source, and a textual source; and
further, comprising: providing an initial dialogue prompt segment to a user for the obtaining the recording of a first dialogue segment from the user.

### Claim 34 (depends on 28)

The medium of claim 28, further comprising:
orchestrate any of: advertisements, add on services, applications, bots, conditional execution of parameters, contracts, events, fund transfers, maintenance, subscriptions, transactions, updates, web services, widgets.

### Claim 35

A processor-implemented digital conversation generation system, comprising:
means to instantiate a processor-implemented dialogue agent;
means to obtain a recording of a first dialogue segment from a user as part of a conversational dialogue, wherein the first dialogue segment is a subportion of the conversational dialogue;
means to provide a response to the first dialogue segment with at least one subsequent dialogue response segment;
means to obtain a recording of a subsequent dialogue segment from the user, wherein the subsequent dialogue segment is a subportion of the conversational dialogue;
means to retrieve the conversational dialogue between the user and the dialogue agent;
means to allocate a value to each dialogue segment of the conversational dialogue;
means to determine a value for the conversational dialogue at least based on the allocated value to each dialogue segment of the conversational dialogue; and
means to provide the conversational dialogue and allocated value for transaction.

### Claim 36 (depends on 35)

The system of claim 35, wherein any of the following is recorded: the transaction, a dialogue segment, a dialogue response segment, and the conversational dialogue.

### Claim 37 (depends on 35)

The system of claim 35:
wherein the user is any of: another computer system, another dialogue agent, a bot, and an interactive user;
wherein the allocated value for transaction is any of: the allocated value to at least one dialogue segment; the determined value for the conversational dialogue; and the allocated value to at least one dialogue segment and the determined value for the conversational dialogue; and
wherein the provision of the conversational dialogue includes any of: at least one dialogue segment; at least one dialogue response segment; an overall conversational dialogue;
at least one dialogue segment and at least one dialogue response segment.

### Claim 38 (depends on 35)

The system of claim 35:
wherein the allocation of a value to the conversational dialogue includes detection of a keyword;
wherein the provision of the conversational dialogue and allocated value for transaction is to any of:
a transaction processor,
a transaction provider,
a transaction,
a product processor,
a product provider,
a product,
a product transaction processor,
a product transaction provider,
a product transaction,
a services processor,
a services provider,
services,
a services transaction processor,
a services transaction provider,
a services transaction,
an ad distribution network,
an ad distribution network transaction processor,
an ad distribution network provider,
an ad distribution network transaction,
a subscription product processor,
a subscription product provider,
a subscription product,
a subscription services processor,
a subscription services provider,
a subscription service,
an option transaction processor,
an option transaction provider, and
an option transaction.

### Claim 39 (depends on 35)

The system of claim 35, wherein provision of the response is an alternate rejoinder to the user to obtain further information if a dialogue segment fails.

### Claim 40 (depends on 35)

The system of claim 35 wherein a dialogue segment is derived from any of: a speech-to-text source, and a textual source; and further, comprising: providing an initial dialogue prompt segment to a user for the obtaining the recording of a first dialogue segment from the user.

### Claim 41 (depends on 35)

The system of claim 35, further comprising:
means to orchestrate any of: advertisements, add on services, applications, bots, conditional execution of parameters, contracts, events, fund transfers, maintenance, subscriptions, transactions, updates, web services, widgets.

### Claim 42

A processor-implemented digital conversation generation method, comprising:
instantiating a processor-implemented dialogue agent;
obtaining a recording of a first dialogue segment from a user as part of a conversational dialogue, wherein the first dialogue segment is a subportion of the conversational dialogue;
providing a response to the first dialogue segment with at least one subsequent dialogue response segment;
obtaining a recording of a subsequent dialogue segment from the user, wherein the subsequent dialogue segment is a subportion of the conversational dialogue;
retrieving the conversational dialogue between the user and the dialogue agent;
allocating a value to each dialogue segment of the conversational dialogue;
determining a value for the conversational dialogue at least based on the allocated value to each dialogue segment of the conversational dialogue; and
providing the conversational dialogue and allocated value for transaction.

### Claim 43 (depends on 42)

The method of claim 42, wherein any of the following is recorded: the transaction, a dialogue segment, a dialogue response segment, and the conversational dialogue.

### Claim 44 (depends on 42)

The method of claim 42:
wherein the user is any of: another computer system, another dialogue agent, a bot, and an interactive user;
wherein the allocated value for transaction is any of: the allocated value to at least one dialogue segment; the determined value for the conversational dialogue; and the allocated value to at least one dialogue segment and the determined value for the conversational dialogue; and
wherein the provision of the conversational dialogue includes any of: at least one dialogue segment; at least one dialogue response segment; an overall conversational dialogue;
at least one dialogue segment and at least one dialogue response segment.

### Claim 45 (depends on 42)

The method of claim 42
wherein the allocation of a value to the conversational dialogue includes detection of a keyword;
wherein the provision of the conversational dialogue and allocated value for transaction is to any of:
a transaction processor,
a transaction provider,
a transaction,
a product processor,
a product provider,
a product,
a product transaction processor,
a product transaction provider,
a product transaction,
a services processor,
a services provider,
services,
a services transaction processor,
a services transaction provider,
a services transaction,
an ad distribution network,
an ad distribution network transaction processor,
an ad distribution network provider,
an ad distribution network transaction,
a subscription product processor,
a subscription product provider,
a subscription product,
a subscription services processor,
a subscription service,
an option transaction processor,
an option transaction provider, and
an option transaction.

### Claim 46 (depends on 42)

The method of claim 42, wherein provision of the response is an alternate rejoinder to the user to obtain further information if a dialogue segment fails.

### Claim 47 (depends on 42)

The method of claim 42 wherein a dialogue segment is derived from any of: a speech-to-text source, and a textual source; and
further, comprising: providing an initial dialogue prompt segment to a user for the obtaining the recording of a first dialogue segment from the user.

### Claim 48 (depends on 42)

The method of claim 42, further comprising:
orchestrating any of: advertisements, add on services, applications, bots, conditional execution of parameters, contracts, events, fund transfers, maintenance, subscriptions, transactions, updates, web services, widgets.