Multi-Factor Authentication to Access Services

A method, using at least one processor and memory configured with executable instructions that:

• register a plurality of policies for allowing access to one or more services associated with a service provider environment, the access based at least in part an authentication information;
• receive an identifier (ID) from a voice-capturing endpoint, the ID associated with a device or user within proximity to the voice-capturing endpoint;
• generate the authentication information based at least in part on authenticating the user or device and voice data received from the voice-capturing endpoint;
• receive a voice command, via the voice-capturing endpoint, to access the one or more services associated with the service provider environment;
• receive the authentication information;
• and
• determine, based at least in part on the voice command and the authentication information, whether to execute the voice command.

At least one machine readable storage medium having instructions embodied thereon for using an authentication process to access a computing service environment, the instructions when executed cause one or more processors and memory to:

• identify a plurality of policies for providing access to the one or more services associated with a service provider environment;
• authenticate a device, identified using a voice-capturing endpoint as being located within a geographical location, according to one or more device authentication credentials;
• authenticate biometric data;
• synchronize authentication states of the authenticated device with the authenticated biometric data to establish an authenticated biometric identity;
• delegate authority to the authenticated biometric identity for accessing the one or more services associated with the service provider environment;
• and
• receive a voice command, received via the voice-capturing endpoint, and the authenticated biometric identity to access the one or more services associated with the service provider environment according to the plurality of policies.