US 2018/0005630 A1Published application

Voice data processor for distinguishing multiple voice inputs

AssigneePaypal, Inc.

InventorsRyan Christopher May, Josh Beyers, Vidit Maniyar

Life of this patent

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Abstract

There is provided systems and method for a voice data processor for distinguishing multiple voice inputs. One or more merchant devices may include or be linked to a voice input and output component, where the component may be used to receive voice input and distinguish between multiple voice inputs. The component may activate in a first direction associated with the merchant to detect merchant voice input that establishes a transaction with a user at the merchant's location. The component may activate a merchant device to establish the transaction based on detecting the merchant voice input and/or through voice recognition of the merchant. Once the transaction is established, the component may then activate in a direction of the user, and may request that the user provide voice input to confirm the transaction and engage in transaction processing. The voice input may also confirm and complete a payment to the merchant.

Claims21

Dependent claims

A computing device system comprising:

a non-transitory memory;
a voice input/output (I/O) component comprising a microphone that detects voice input from at least a merchant and a first user at a physical merchant location where the merchant and the first user physically occupy, wherein the voice input comprises merchant voice input from the merchant and first user voice input from the first user;
and
one or more hardware processors coupled to the non-transitory memory and configured to read instructions from the non-transitory memory to cause the system to perform operations comprising:
detecting, by the voice I/O component, the merchant voice input from the merchant using voice recognition of the merchant through past merchant voice input, wherein the voice recognition authenticates the merchant voice input as originating from the merchant;
determining merchant input from the first merchant voice data, wherein the merchant input comprises a request to initiate a transaction with the first user and transaction information for the transaction;
generating the transaction using the merchant input;
requesting, using the voice I/O component, the first user voice input from the first user;
receiving, by the voice I/O component, the first user voice input from the first user;
determining first user input for the transaction from the first user voice input;
initiating a transaction processing component of a sales application on the computing device system;
receiving, using an interface of the computing device system, payment instrument data for a payment instrument;
and
processing, using the transaction processing component, the transaction based on the payment instrument data.

11 more elements

A method comprising:

detecting, using a voice input/output (I/O) component associated with a merchant device for a merchant, first voice data from the merchant using voice recognition of the merchant through past merchant voice data, wherein the voice recognition authenticates the first voice data as originating from the merchant, wherein the voice I/O component comprises a microphone that detects voice input from at least the merchant and a first user at a physical merchant location where the merchant and the first user physically occupy;
determining first transaction information for a first transaction from the first voice data;
outputting, using the voice I/O component, an audio message comprising a request for user confirmation of the first transaction from the first user associated with the first transaction using the first transaction information;
receiving second voice data from the first user;
initiating a transaction processing component of a sales application on the merchant device based on the payment instrument;
receiving, using an interface of the merchant device, payment instrument data for a payment instrument;
and
processing, using the transaction processing component, the first transaction using the payment instrument data.

5 more elements

A merchant device system comprising:

a non-transitory memory;
and
one or more hardware processors coupled to the non-transitory memory and configured to read instructions from the non-transitory memory to cause the system to perform operations comprising:
receiving, from a voice input/output (I/O) component comprising at least a microphone, merchant voice data from a merchant using voice recognition of the merchant through past merchant voice data, wherein the voice recognition authenticates the merchant voice data as originating from the merchant, wherein the voice I/O component is connected to the merchant device system, and wherein the microphone detects voice input from at least the merchant and a user at a physical merchant location where the merchant and the first user physically occupy;
determining transaction information for a transaction between the user and the merchant using the merchant voice data;
generating, using the merchant device system, the transaction using the transaction information;
requesting, using the voice I/O component, user input for the transaction from the user;
receiving, from the voice I/O component, user voice data from the user;
determining the user input to the transaction from the user voice data;
initiating a transaction processing component of a sales application on the merchant device system based on the payment instrument;
receiving, using an interface of the merchant device system, payment instrument data for a payment instrument;
and
processing, using the transaction processing component, the transaction based on the payment instrument data.

10 more elements

Dependencies are inferred from the claim text.

Facts

Application: 15/199,165Filed 30 Jun 2016
Published: 4 Jan 2018
Term ends: Not estimatedThe source records don’t support an estimate.

Classification11 codes

G06Q 20/3224
Aspects of commerce using mobile devices [M-devices]: transactions dependent on location of M-devices
G06F 21/32
User authentication: using biometric data, e.g. fingerprints, iris scans or voiceprints
G06Q 20/102
Specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems: bill distribution or payments
G06Q 20/20
Payment architectures: point-of-sale [POS] network systems