Method and apparatus for integrated customer tracking and browsing
OwnerStanley P. Dabrowskiinventor
Life of this patent
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Abstract
A system and method for tracking customer activity without need for an extensive interconnecting network. The system includes a plurality of gaming devices that are communicatively isolated from one another. Information, including tracked customer activity, bonus requirements, and in one embodiment, personal information, is stored on a memory device communicable with the gaming devices. This allows implementation of an incentive program at reduced cost because the service devices themselves need not be networked together.
Claims75
A method of providing an incentive to a user, the method comprising the steps of:
- receiving a first transmission from a secure memory device in one of a plurality of first devices of a first establishment;
- wherein the secure memory device has a secure memory for storing first customer incentive information for a first incentive program of the first establishment having the incentive and second customer incentive information for a second incentive program of a second establishment commercially distinct from the first establishment;
- wherein the plurality of first devices includes at least a subset of first devices that are communicatively isolated from any entity communicatively connected with any of other of the plurality of first devices;
- securely transmitting first device activity information to the secure memory device for storage in the secure memory;
- receiving a second transmission from the secure memory device in one of a second plurality of devices of the second establishment;
- wherein the plurality of second devices includes at least a subset of second devices that are communicatively isolated from any entity communicatively connected with any of the other of the plurality of second devices;
- and
- securely transmitting second activity information to the secure memory device for storage in the secure memory;
- wherein the incentive is redeemable at a first establishment or a second establishment.
An apparatus for providing an incentive to a user, comprising:
- means for receiving a first transmission from a secure memory device in one of a plurality of first devices of a first establishment;
- and
- wherein the secure memory device has a secure memory for storing first customer incentive information for a first incentive program of the first establishment having the incentive and second customer incentive information for a second incentive program of a second establishment commercially distinct from the first establishment;
- wherein the plurality of first devices includes at least a subset of first devices that are communicatively isolated from any entity communicatively connected with any of other of the plurality of first devices;
- means for securely transmitting first device activity information to the secure memory device for storage in the secure memory;
- means for receiving a second transmission from the secure memory device in one of a second plurality of devices of the second establishment;
- and
- wherein the plurality of second devices includes at least a subset of second devices that are communicatively isolated from any entity communicatively connected with any of the other of the plurality of second devices;
- and
- means for securely transmitting second device activity information to the secure memory device for storage in the secure memory
- wherein the incentive is redeemable at a first establishment or a second establishment.
A method of providing incentives to a user, comprising the steps of:
- transmitting a first transmission from a secure memory device to one of a plurality of first devices of a first establishment;
- and
- wherein the secure memory device has a secure memory for storing first customer incentive information for a first incentive program of the first establishment having the incentive and second customer incentive information for a second incentive program of a second establishment commercially distinct from the first establishment;
- wherein the plurality of first devices includes at least a subset of first devices that are communicatively isolated from any entity communicatively connected with any of other of the plurality of first devices;
- securely receiving first device activity information in the secure memory device for storage in the secure memory;
- transmitting a second transmission from the secure memory device to one of a second plurality of devices of the second establishment;
- wherein the plurality of second devices includes at least a subset of second devices that are communicatively isolated from any entity communicatively connected with any of the other of the plurality of second devices;
- and
- securely receiving second activity information in the secure memory device for storage in the secure memory.
- wherein the incentive is redeemable at a first establishment or a second establishment.
An apparatus of providing an incentive to a user, comprising:
- means for transmitting a first transmission from a secure memory device to one of a plurality of first devices of a first establishment and for transmitting a second transmission from the secure memory device to one of a plurality of second devices of a second establishment;
- wherein the secure memory device has a secure memory for storing first customer incentive information for a first incentive program of the first establishment having the incentive and second customer incentive information for a second incentive program of a second establishment commercially distinct from the first establishment;
- wherein the plurality of first devices includes at least a subset of first devices that are communicatively isolated from any entity communicatively connected with any of other of the plurality of first devices;
- wherein the plurality of second devices includes at least a subset of second devices that are communicatively isolated from any entity communicatively connected with any of the other of the plurality of second devices;
- and
- means for securely receiving first device activity information in the secure memory device for storage in the secure memory and for receiving second activity information in the secure memory device for storage in the secure memory;
- wherein the incentive is redeemable at a first establishment or a second establishment.
An apparatus of providing an incentive to a user, comprising:
- a secure memory device, comprising:
- a secure memory for storing first customer incentive information for a first incentive program of a first establishment having the incentive and second customer incentive information for a second incentive program of a second establishment commercially distinct from the first establishment;
- a processor, communicatively coupled to the secure memory, the processor performing instructions comprising instructions for:
- transmitting a first transmission from a secure memory device to one of a plurality of first devices of a first establishment and for transmitting a second transmission from the secure memory device to one of a plurality of second devices of a second establishment;
- means for securely receiving first device activity information in the secure memory device for storage in the secure memory and for receiving second activity information in the secure memory device for storage in the secure memory.
- wherein the plurality of first devices includes at least a subset of first devices that are communicatively isolated from any entity communicatively connected with any of other of the plurality of first devices;
- and
- wherein the plurality of second devices includes at least a subset of second devices that are communicatively isolated from any entity communicatively connected with any of the other of the plurality of second devices;
- wherein the incentive is redeemable at a first establishment or a second establishment.
Dependencies are inferred from the claim text.