Product, operating system and topic based
AssigneeHewlett-Packard Development Company, L.P.
InventorGeorgia Koutrika
Life of this patent
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Abstract
A method is described in which a topic similarity score, a product similarity score and an operating system similarity score between an original post and each one of a plurality of previous posts are determined; an overall similarity score of the each one of the plurality of previous posts based on the topic similarity score, the product similarity score and the operating system similarity score is determined; and a recommendation of a top K number of the plurality of previous posts based on the overall similarity score of the each one of the plurality of previous posts is sent to a display device.
Claims15
A method, comprising:
- determining, by a processor, a topic similarity score, a product similarity score and an operating system similarity score between an original post and each one of a plurality of previous posts;
- determining, by the processor, an overall similarity score of the each one of the plurality of previous posts based on the topic similarity score, the product similarity score and the operating system similarity score;
- and
- sending, by the processor, a recommendation based on the overall similarity score of the each one of the plurality of previous posts to a display device.
An apparatus comprising:
- a processor;
- a storage coupled to the processor, wherein the storage is configured to store a plurality of previous posts;
- a topic similarity module in communication with the processor, wherein the topic similarity module is configured to determine a topic similarity score between an original post and each one of the plurality of previous posts;
- a product similarity module in communication with the processor, wherein the product similarly module is configured to determine a product similarity score between the original post and each one of the plurality of previous posts;
- an operating system similarity module in communication with the processor, wherein the operating system similarity module is configured to determine an operating system similarity score between the original post and each one of the plurality of previous posts;
- and
- a multi-aspect recommendations module in communication with the topic similarity module, the product similarity module, the operating system module and the processor, wherein the multi-aspect recommendations module is configured to determine an overall similarity score of the each one of the plurality of previous posts based on the on the topic similarity score, the product similarity score and the operating system similarity score and providing a recommendation based on the overall similarity score of the each one of the plurality of previous posts to a display device.
A non-transitory machine-readable storage medium storing instructions executable by a processor, the machine-readable storage medium comprising:
- instructions to determine a topic similarity score, a product similarity score and an operating system similarity score between an original post and each one of a plurality of previous posts;
- instructions to determine an overall similarity score of the each one of the plurality of previous posts based on the topic similarity score, the product similarity score and the operating system similarity score;
- and
- instructions to send a recommendation of a top K number of the plurality of previous posts based on the overall similarity score of the each one of the plurality of previous posts to a display device.
Dependencies are inferred from the claim text.