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AssigneeSecurus Technologies, Inc.
InventorsLuke Keiser, Scott Passe, Krishna Balantrapu
Estimating the term…
Inbound call processing systems and methods for processing inbound calls to controlled-environment facility resident media and/or communications devices employ an inbound resident call server configured to host inbound calling accounts established by non-residents, receive inbound calls from the non-residents, route the inbound calls to an authenticating server, confirm that the resident device is active, and connect the inbound resident call system with the resident device if active or inform the non-resident the resident is not available if not. The inbound resident call server also connects the non-resident inbound call with the resident device if the non-resident is associated with the inbound calling account, the inbound calling account is associated with an address identifier of the resident device and the resident's personal identification number is associated with the address identifier of the resident device, all of which may be authenticated by the authenticating server.
An inbound call system for handling inbound calls to inmate media and/or communications devices, the system comprising:
A method for processing inbound calls to inmate media and/or communications devices, the method comprising:
A non-transitory computer-readable storage medium having program instructions stored thereon that, upon execution by one or more controlled-environment facility communications systems, cause the one or more communications systems to:
Dependencies are inferred from the claim text.