Calculating an expertise score from aggregated employee data

A system comprising at least one processor executing instructions within a memory operatively coupled to a server computer operatively coupled to a network, the instructions causing the server computer to:

• monitor, in order to identify at least one character string comprising a token:
• at least one communication sent or received by an employee using at least one contact method stored in a database coupled to the network;
• an event description of at least one event scheduled for the employee;
• and
• an employment history description, stored in the database, of at least one employment history event for the employee;
• query the database to select, within the database, a subject matter keyword matching the token;
• for a plurality of subject matter keywords matching the token, insert, into the database, an employee score data record comprising an employee identifier, a subject matter identifier, the subject matter keyword, and an employee score.

A method, comprising the steps of:

• receiving, by a server computer operatively coupled to a network and comprising at least one processor executing instructions within a memory operatively coupled to the server computer, from a user interface on a client computer operatively coupled to the network, a transmission encoding:
• a request for a listing of at least one subject matter expert;
• and
• the at least one keyword identifying a subject matter for which the subject matter expert is requested;
• responsive to receiving the transmission, querying, by the server computer a database, coupled to the network, to select, from within the database, at least one employee score data record comprising the subject matter keyword, the at least one employee score data record having been automatically generated and stored in the database responsive to the server receiving an employee calendar event data or an employee communication data associated in the database with the employee calendar event data;
• automatically generating, by the server computer:
• a total score for a plurality of employee identifiers by adding, to the total score, the employee score from a plurality of selected employee score data records comprising the plurality of employee identifiers;
• and
• the listing comprising a name and the total score for the plurality of employee identifiers, ranked from a highest total score to a lowest total score;
• and
• transmitting, by the server computer, the listing to the client computer for display.