Set top box

A set top box, comprising:

• a diagnostic component, at least partially implemented in hardware, to:
• establish communication with a user device via a communication channel,
• the communication channel using a different form of communication than signals detected from a remote control device;
• receive diagnostic test instructions from the user device over the communications channel;
• emulate at least one command as if received from the remote control device via a detector, of the set top box that detects the signals from the remote control device, based on the diagnostic test instructions to execute a diagnostic test,
• the diagnostic test including at least one of:
• tuning to a range of signal bands used to receive television programming,
• validating that the set top box is tuned and locked to each of a plurality of tuned signals and that signal parameters are within a tolerance for at least one of signal strength, bit error rate, or packet loss for a geographic location of the set top box,
• performing network tests on a network connection to provide a performance parameter including at least one of latency or jitter,
• verifying a non-volatile electronic storage is working properly by reading, over-writing, reading, and confirming change of an area of storage, or
• verifying a display is working properly by turning on display elements in a particular sequence and requesting a user to confirm a state of the display elements,
• generate a result of the diagnostic test based on emulating the command;
• and transmit the result.

A method, comprising:

• establishing, by a set top box, communication with a user device via a communication channel,
• the communication channel using a different form of communication than signals detected from a remote control device;
• receiving, by the set top box, diagnostic test instructions from the user device over the communications channel;
• emulating, by the set top box, at least one command as if received from the remote control device via a detector, of the set top box that detects the signals from the remote control device, based on the diagnostic test instructions to execute a diagnostic test,
• the diagnostic test including at least one of:
• tuning to a range of signal bands used to receive television programming,
• validating that the set top box is tuned and locked to each of a plurality of tuned signals and that signal parameters are within a tolerance for at least one of signal strength, bit error rate, or packet loss for a geographic location of the set top box,
• performing network tests on a network connection to provide a performance parameter including at least one of latency or jitter,
• verifying a non-volatile electronic storage is working properly by reading, over-writing, reading, and confirming change of an area of storage, or
• verifying a display is working properly by turning on display elements in a particular sequence and requesting a user to confirm a state of the display elements,
• generating, by the set top box, a result of the diagnostic test based on emulating the command;
• and
• transmitting, by the set top box, the result.

A non-transitory computer-readable medium storing instructions, the instructions comprising:

• one or more instructions that, when executed by one or more processors of a set top box, cause the one or more processors to:
• establish communication with a user device via a communication channel,
• the communication channel using a different form of communication than signals detected from a remote control device;
• receive diagnostic test instructions from the user device over the communications channel;
• emulate at least one command as if received from the remote control device via a detector, of the set top box that detects the signals from the remote control device, based on the diagnostic test instructions to execute a diagnostic test,
• the diagnostic test including at least one of:
• tuning to a range of signal bands used to receive television programming,
• validating that the set top box is tuned and locked to each of a plurality of tuned signals and that signal parameters are within a tolerance for at least one of signal strength, bit error rate, or packet loss for a geographic location of the set top box,
• performing network tests on a network connection to provide a performance parameter including at least one of latency or jitter,
• verifying a non-volatile electronic storage is working properly by reading, over-writing, reading, and confirming change of an area of storage, or
• verifying a display is working properly by turning on display elements in a particular sequence and requesting a user to confirm a state of the display elements,
• generate a result of the diagnostic test based on emulating the command;
• and
• transmit the result.