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US 2017/0366482 A9Published application
Initiating instant messaging (im) chat sessions from email messages
AssigneeUber Technologies, Inc.
InventorsDale W. Malik, W. Todd Daniel
Life of this patent
Estimating the term…
Abstract
Systems and methods for integrating instant messaging (IM) services and email services are described. In one embodiment, email messages and IM chat session transcripts are threaded to each other so that an email thread history may be traced back to an IM chat session transcript and, conversely, an IM thread history may be traced back to an email message.
Claims20
A system, comprising:
- a memory that stores instructions;
- a processor that executes the instructions to perform operations, the operations comprising:
- determining a first internet presence for a first contact in response to displaying content of an email message in an email read window of a user, wherein the email message is sent by the first contact;
- inserting first presence information of the first contact in the email message, wherein the first presence information is displayed in the email message based on the first internet presence;
- and
- initiating, from the email message, a first instant messaging chat session with the first contact, wherein the first instant messaging chat session is initiated based in part on the first presence information.
3 more elements
A method, comprising:
- determining, by utilizing instructions from a memory that are executed by a processor, a first internet presence for a first contact in response to displaying content of an email message in an email read window of a user, wherein the email message is sent by the first contact;
- embedding first presence information of the first contact in the email message, wherein the first presence information is associated with the first internet presence;
- and
- launching, from the email message, a first instant messaging chat session with the first contact, wherein the first instant messaging chat session is launched based in part on the first presence information.
1 more element
A computer-readable device comprising computer instructions that, when executed by a processor, cause the processor to perform operations comprising:
- determining a first internet presence for a first contact in response to displaying content of an email message to a user, wherein the email message is sent by the first contact;
- inserting first presence information of the first contact in the email message, wherein the first presence information is associated with the first internet presence;
- and
- launching, from the email message, a first instant messaging chat session with the first contact, wherein the first instant messaging chat session is launched based in part on the first presence information.
1 more element
Dependencies are inferred from the claim text.