Shipping support device, shipping support method, and computer-readable recording medium

A shipping support device comprising:

• a first memory;
• and
• a processor coupled to the first memory and configured to execute a process including:
• referencing the first memory storing item information for each of a plurality of items, the item information including whether or not a battery is contained in the item, and at least one of a type or shipping state of the battery in cases in which a battery is contained, indicating whether or not an item to be shipped contains a battery;
• and
• in cases in which a result of referencing the item is a determination that the item to be shipped contains a battery, outputting support information according to at least one of the type or shipping state of the battery contained in the item to be shipped, as identified based on the item information for the item to be shipped.

A shipping support method that causes a computer to execute a processing, the processing comprising:

• by a processor:
• referencing a first memory storing item information for each of a plurality of items, the item information including whether or not a battery is contained in the item, and at least one of a type or shipping state of the battery in cases in which a battery is contained;
• and
• in cases in which a result of referencing the item is a determination that an item to be shipped contains a battery, outputting support information according to at least one of the type or shipping state of the battery contained in the item to be shipped, as identified based on the item information for the item to be shipped.